Autodesk 12812-051462-9011 User Guide 3 - Page 2633

■ Resetting the configuration before starting 3ds Max. 1 From the Windows Start menu, navigate to the 3ds Max submenu and choose Change Graphics Mode. 3ds Max starts up and displays the Graphics Driver Setup dialog. 2 Choose the Software driver and try performing the task that was giving you problems once the program opens. If the problem does not persist, you know that you've encountered a display problem. If this is the case, check the following with regards to your video card: ■ Verify that the video card supports the driver you attempted to use. Some cards don't fully support OpenGL or Direct3D. ■ You might not have the latest video drivers for the card. Contact the board manufacturer for updated drivers. ■ If you were originally configured for OpenGL, try Direct3D, or vice versa. The driver for the graphics card may have better support for one driver than other. Direct3D Failed to Initialize Message You may need to update your video card drivers. Refer to your video card vendor's website or contact your vendor directly for further information about the DirectX support of your video card. Receive DirectX Message Listing Missing dlls or Other Components When configuring the display settings, you choose DirectX 9 or 10 (depending on your system) and start 3ds Max only to receive a message that lists missing dlls or other components. Since certain components for DirectX are missing you should reinstall DirectX. Refer to the Installation Guide for complete information about downloading the correct version of DirectX. Direct3D Reports a Memory Warning You may encounter a memory warning when starting 3ds Max if you've configured the program to use the Direct3D driver. 7888 | Chapter 28 Troubleshooting 3ds Max