Autodesk 12812-051462-9011 User Guide 3 - Page 2621

NOTE If you're switching from Direct3D, you first have to use Revert From Direct3D before choosing the Software configuration. 5 Click OK to close the Graphic Driver Setup dialog. You will be informed that you have to restart 3ds Max for the change to take affect. 6 Close the Preferences dialog and exit 3ds Max. 7 Restart 3ds Max. Try opening or dragging dialogs around to see if performance has improved. If it has, do the following: ■ If the software was originally configured for OpenGL, try configuring 3ds Max for Direct3D and see if performance is improved. Or vice-versa. ■ Verify that your graphic card supports your preferred display configuration choice. Some cards do not fully support OpenGL or Direct3D. ■ Visit the Web site of your graphic card manufacturer and see if they have any newer video drivers that you can download and install. Sluggish Command Response Sluggish command response is closely related to the previous situation. If you create an object such as a Box, you might notice that the cursor suddenly slows down when you drag it into a viewport. Clicking the corners to set the length, width and height is equally time-consuming. Once again, the likely cause is video-related. 1 Start 3ds Max. 2 From the Customize menu, choose Preferences. 3 Open the Viewports panel and check the Current Installed Driver. 4 Make sure you have 3ds Max configured for the software display driver. 5 Click OK to close the Graphic Driver Setup dialog. You will be informed that you have to restart 3ds Max for the change to take effect. 6 Close the Preferences dialog and exit 3ds Max. 7 Restart 3ds Max. 7876 | Chapter 28 Troubleshooting 3ds Max