Blackberry PRD-10459-003 Administration Guide - Page 65
Configuring the BlackBerry Enterprise Server environment
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Administration Guide Configuring the BlackBerry Enterprise Server environment Configuring the BlackBerry Enterprise Server 6 environment Best practice: Running the BlackBerry Enterprise Server Best practice Do not change the startup type for the BlackBerry® Enterprise Server services. Description When you install or upgrade the BlackBerry Enterprise Server, the setup application configures the startup type for the BlackBerry Enterprise Server services to automatic or manual. For example, the setup application configures the startup type for the BlackBerry Mail Store Service, BlackBerry Policy Service, and BlackBerry Synchronization Service to manual. Do not change the account information for BlackBerry Enterprise Server services. To avoid errors in the BlackBerry Enterprise Server, do not change the startup type for the BlackBerry Enterprise Server services. When you install or upgrade the BlackBerry Enterprise Server, the setup application configures the account information for the BlackBerry Enterprise Server services. Run the BlackBerry Configuration Panel as an administrator. Use Windows® Services to stop and start the BlackBerry Messaging Agent. Do not change the account information for the BlackBerry Enterprise Server unless the BlackBerry Enterprise Server documentation specifies that you can. Consider the following guidelines if you are running the BlackBerry Configuration Panel on Windows Server® 2008: • Log in to the computer with a user account that is in the Administrator group on the Windows Server. • Right-click the BlackBerry Configuration Panel icon and click Run as administrator. To stop and start the BlackBerry Messaging Agent after you have made changes to the configuration, stop and start the BlackBerry Controller service and BlackBerry Dispatcher service in the Windows Services, or stop and start the BlackBerry Enterprise Server using the BlackBerry Administration Service. You should not use the IBM® Lotus® Domino® console to stop and start the BlackBerry Messaging Agent. If you use the IBM Lotus Domino console, the BlackBerry Messaging Agent libraries might not load properly and, if you configure high availability, the BlackBerry Messaging Agent might not start correctly as the primary or standby instance. Related topics Restarting BlackBerry Enterprise Server components, 327 63
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