Blackberry PRD-10459-003 Administration Guide - Page 247

Administration Guide Managing user accounts • Verify that the BlackBerry Enterprise Server that you are moving the user account from is part of the LocalDomainServer group and that you replicated the Lotus Domino directory to the messaging servers in your organization's environment. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for one or more user accounts. 4. In the search results, select one or more user accounts. 5. In the BlackBerry Enterprise Server status list, click Switch BlackBerry user to different BlackBerry Enterprise Server. 6. In the Available BlackBerry Enterprise Server instances list, click the BlackBerry Enterprise Server that you want to move the user accounts to. 7. Click Next. 8. A message appears indicating that some of the user accounts might have pending deployment tasks. Perform one of the following actions: • If you want to cancel any pending deployment tasks and move all of the user accounts, click Yes - Switch the users and fail the deployment tasks. • If you do not want to move the user accounts that have pending deployment tasks, click No - Switch only the users that have no existing deployment tasks. Delete a user account from the BlackBerry Enterprise Server Before you begin: Verify that the primary BlackBerry® Enterprise Server is running. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 4. In the search results, click the display name for the user account. 5. In the BlackBerry Enterprise Server status list, click Disable as BlackBerry user. 6. Click Back to search. 7. In the Search for users > User criteria section, type the display name for the user account. 8. Click the display name for the user account. 9. In the Status list, click Delete user. Add an administrator role to a user account 1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 4. In the search results, click the display name for the user account. 245