Blackberry PRD-10459-003 Administration Guide - Page 286
Forward email messages from inbox subfolders to a BlackBerry device
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Administration Guide Managing message forwarding 5. In the Messaging configuration section, click Default configuration. 6. Click Edit user. 7. On the Email tab, in the Email message filter rules section, click Do not forward email messages to the device. 8. Click Continue to user information edit. 9. Click Save all. Forward email messages from inbox subfolders to a BlackBerry device You can specify which subfolders in a user's email application that the BlackBerry® Enterprise Server can forward email messages from. By default, a BlackBerry Enterprise Server forwards messages from the inbox only. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 4. In the search results, click the name of the user account. 5. Click Edit user. 6. In the Messaging configuration section, click Default configuration. 7. On the Email tab, in the Redirection folders section, perform one of the following actions: • To forward email messages from the user's inbox only, click Inbox only. • To forward email messages from the user's inbox and sent items folder, click Inbox and Sent Items only. • To select the folders that you want the BlackBerry Enterprise Server to forward messages from, click Selected folders. Click the folders that you want to forward messages from. 8. Click Continue to user information edit. 9. Click Save all. Turn off email message forwarding to user accounts in a group You can temporarily stop the BlackBerry® Enterprise Server from forwarding email messages to user accounts that belong to a user group (for example, if the members of the user group are out of a wireless coverage area and do not want to receive email messages during that time). When you turn off message forwarding for user accounts, users cannot send or receive email messages. 1. In the BlackBerry Administration Service, on the BlackBerry Solution management menu, expand User. 2. Click Manage users. 3. Click View more criteria. 4. In the Group criteria section, in the Specific group drop-down list, click the group you want to turn off message forwarding for. 5. Click Search. 6. Select all users. 7. In the Device services list, click Turn off redirection for selected devices. 284
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