Blackberry PRD-10459-003 Administration Guide - Page 286

Forward email messages from inbox subfolders to a BlackBerry device

Page 286 highlights

Administration Guide Managing message forwarding 5. In the Messaging configuration section, click Default configuration. 6. Click Edit user. 7. On the Email tab, in the Email message filter rules section, click Do not forward email messages to the device. 8. Click Continue to user information edit. 9. Click Save all. Forward email messages from inbox subfolders to a BlackBerry device You can specify which subfolders in a user's email application that the BlackBerry® Enterprise Server can forward email messages from. By default, a BlackBerry Enterprise Server forwards messages from the inbox only. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 4. In the search results, click the name of the user account. 5. Click Edit user. 6. In the Messaging configuration section, click Default configuration. 7. On the Email tab, in the Redirection folders section, perform one of the following actions: • To forward email messages from the user's inbox only, click Inbox only. • To forward email messages from the user's inbox and sent items folder, click Inbox and Sent Items only. • To select the folders that you want the BlackBerry Enterprise Server to forward messages from, click Selected folders. Click the folders that you want to forward messages from. 8. Click Continue to user information edit. 9. Click Save all. Turn off email message forwarding to user accounts in a group You can temporarily stop the BlackBerry® Enterprise Server from forwarding email messages to user accounts that belong to a user group (for example, if the members of the user group are out of a wireless coverage area and do not want to receive email messages during that time). When you turn off message forwarding for user accounts, users cannot send or receive email messages. 1. In the BlackBerry Administration Service, on the BlackBerry Solution management menu, expand User. 2. Click Manage users. 3. Click View more criteria. 4. In the Group criteria section, in the Specific group drop-down list, click the group you want to turn off message forwarding for. 5. Click Search. 6. Select all users. 7. In the Device services list, click Turn off redirection for selected devices. 284

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5.
In the
Messaging configuration
section, click
Default configuration
.
6.
Click
Edit user
.
7.
On the
Email
tab, in the
Email message filter rules
section, click
Do not forward email messages to the device
.
8.
Click
Continue to user information edit
.
9.
Click
Save all
.
Forward email messages from inbox subfolders to a BlackBerry device
You can specify which subfolders in a user's email application that the BlackBerry® Enterprise Server can forward
email messages from. By default, a BlackBerry Enterprise Server forwards messages from the inbox only.
1.
In the BlackBerry Administration Service, on the
BlackBerry solution management
menu, expand
User
.
2.
Click
Manage users
.
3.
Search for a user account.
4.
In the search results, click the name of the user account.
5.
Click
Edit user
.
6.
In the
Messaging configuration
section, click
Default configuration
.
7.
On the
Email
tab, in the
Redirection folders
section, perform one of the following actions:
To forward email messages from the user's inbox only, click
Inbox only
.
To forward email messages from the user's inbox and sent items folder, click
Inbox and Sent Items only
.
To select the folders that you want the BlackBerry Enterprise Server to forward messages from, click
Selected
folders
. Click the folders that you want to forward messages from.
8.
Click
Continue to user information edit
.
9.
Click
Save all
.
Turn off email message forwarding to user accounts in a group
You can temporarily stop the BlackBerry® Enterprise Server from forwarding email messages to user accounts that
belong to a user group (for example, if the members of the user group are out of a wireless coverage area and do
not want to receive email messages during that time). When you turn off message forwarding for user accounts,
users cannot send or receive email messages.
1.
In the BlackBerry Administration Service, on the
BlackBerry Solution management
menu, expand
User
.
2.
Click
Manage users
.
3.
Click
View more criteria
.
4.
In the
Group criteria
section, in the
Specific group
drop-down list, click the group you want to turn off message
forwarding for.
5.
Click
Search
.
6.
Select all users.
7.
In the
Device services
list, click
Turn off redirection for selected devices
.
Administration Guide
Managing message forwarding
284