Blackberry PRD-10459-003 Administration Guide - Page 311
Change the maximum file size for attachments that users can receive
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Administration Guide Changing how a BlackBerry Attachment Service converts attachments Setting Allow remote services Maximum archive (ZIP) level Description This setting specifies whether you prevent or permit remote TCP/IP connections to the BlackBerry Attachment Service. Range - The default value is Yes. This setting specifies how many levels of zipped files that the BlackBerry Attachment Service can process. For example, if you set this field to 2, the BlackBerry Attachment Service processes the .zip files within a .zip file. If you set this field to 1, the BlackBerry Attachment Service only lists the contents of a .zip file. 1 to 9 The default value is 1. Change the maximum file size for attachments that users can receive The BlackBerry® Attachment Service uses memory during the attachment conversion process. If users try to open large or complex attachments (for example, .pdf files or ASCII text files that are larger than 2 MB) or multiple attachments at the same time, you might want to limit the file size for attachments. 1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Attachment > Server. 2. Click the instance that you want to change. 3. Click Edit instance. 4. In the Distiller display name section, in the Attachment size (KB) column, type a value, in KB, for the distillers that you want to change. If necessary, configure the settings in the Additional data column. 5. Click Save. After you finish: Restart the BlackBerry Attachment Service. Suggested file sizes for attachments File format Adobe® Acrobat® versions 1.1, 1.2, 1.3, and 1.4 ASCII text audio Corel® WordPerfect® versions 6.0, 7.0, 8.0, 9.0 (2000), and 10.0 HTML images Microsoft® Excel® versions 97, 2000, 2003, 2007, and XP Microsoft® PowerPoint® versions 97, 2000, 2003, 2007, and XP Microsoft® Word versions 97, 2000, 2003, 2007, and XP MP3 OpenOffice Format version 1.1 - ODP, ODS, ODT Suggested size less than 2000 KB less than 100 KB less than 2000 KB less than 2000 KB less than 100 KB less than 2000 KB less than 2000 KB less than 2000 KB less than 2000 KB less than 2000 KB less than 2000 KB 309
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