Blackberry PRD-10459-003 Administration Guide - Page 303

Administration Guide Sending notification messages to users 2. Click the instance that you want to change. 3. Click Edit instance. 4. On the Messaging tab, in the Auto BCC email address section, perform one of the following tasks: Task Add email addresses manually. Add email addresses from the address book. Steps In the Auto BCC email address field, type the email addresses. a. Click Select from mail address list. b. Search for one or more users. c. In the search results, select one or more user accounts. d. Click Continue. 5. Click the Add icon. 6. Repeat steps 4 and 5 for each email address that you want to add. 7. Click Save all. Sending notification messages to users You can send a notification message to a user, to all of the users associated with a BlackBerry® Enterprise Server, or to all of the users in the BlackBerry Domain. You can send notifications as email messages or PIN messages. PIN messages are appropriate for informing users about messaging server outages because BlackBerry devices send and receive PIN messages directly, without using the messaging server. BlackBerry devices do not apply filters to PIN messages. When users reply to a notification email message, their BlackBerry devices send the replies to the administration email address. Send a notification message to all users in a BlackBerry Domain 1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry solution topology. 2. Click BlackBerry Domain. 3. On the Domain information tab, click Send message to users. 4. Type the message that you want to send. 5. Click Send message. Send a notification message to all users on a BlackBerry Enterprise Server 1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > BlackBerry Enterprise Server. 301