Blackberry PRD-10459-003 Administration Guide - Page 352
Change how the BlackBerry Controller restarts a BlackBerry Enterprise, Server service, Steps
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Administration Guide How the BlackBerry Controller monitors the BlackBerry Enterprise Server components Change how the BlackBerry Controller restarts a BlackBerry Enterprise Server service By default, the BlackBerry® Controller restarts a BlackBerry® Enterprise Server service if it stops responding. 1. On the computer that hosts the BlackBerry Enterprise Server component that you want to change, open the Registry Editor. 2. In the left pane, perform one of the following actions: • If you are running a 32-bit version of Windows®, navigate to HKEY_LOCAL_MACHINE\Software\Research In Motion. • If you are running a 64-bit version of Windows, navigate to HKEY_LOCAL_MACHINE\Software \WOW6432Node\Research In Motion. 3. Perform any of the following tasks: Task Change how the BlackBerry Controller restarts the BlackBerry Attachment Service. Change how the BlackBerry Controller restarts the BlackBerry Collaboration Service. Change how the BlackBerry Controller restarts the BlackBerry MDS Connection Service. Steps a. Click BBAttachServer. b. Double-click the DWORD value that is named RestartOnCrash. c. In the Value data field, perform one of the following actions: • To prevent the BlackBerry Controller from restarting the BlackBerry Attachment Service if the service stops responding, type 0. • To permit the BlackBerry Controller to restart the BlackBerry Attachment Service if the service stops responding, type 1. a. Click BlackBerry Collaboration Service. b. Double-click the DWORD value that is named RestartOnCrash. c. In the Value data field, perform one of the following actions: • To prevent the BlackBerry Controller from restarting the BlackBerry Collaboration Service if the service stops responding, type 0. • To permit the BlackBerry Controller to restart the BlackBerry Collaboration Service if the service stops responding, type 1. a. Click BlackBerry Mobile Data Server. b. Double-click the DWORD value that is named RestartOnCrash. c. In the Value data field, perform one of the following actions: • To prevent the BlackBerry Controller from restarting the BlackBerry MDS Connection Service if the service stops responding, type 0. 350
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