Blackberry PRD-10459-003 Administration Guide - Page 302

Administration Guide Monitor email messages that users send from BlackBerry devices Specify conflict rules for disclaimers If you associate multiple disclaimers with a user account, you can specify conflict rules for the disclaimer to define the order in which the BlackBerry® Enterprise Server applies the disclaimers. For example, you can configure the BlackBerry Enterprise Server to display the user disclaimer first in the email message, followed by the BlackBerry Enterprise Server disclaimer. 1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Email. 2. Click the instance that you want to change. 3. Click Edit instance. 4. On the Messaging tab, in the Messaging options section, perform one of the following actions: • To specify the conflict rules for disclaimers that appear before the body of a message, in the Messaging options section, in the Prepended disclaimer conflict rule drop-down list, click a conflict rule. • To specify the conflict rules for disclaimers that appear after the user signature, in the Messaging options section, in the Appended disclaimer conflict rule drop-down list, click a conflict rule. 5. Click Save all. Turn off disclaimers for email messages 1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view > Email. 2. Click the instance that you want to change. 3. Click Edit instance. 4. On the Messaging tab, in the Messaging options section, perform any of the following actions: • To turn off disclaimers that appear before the body of the message, in the Prepended disclaimer conflict rule field, in the drop-down list, click Disable all disclaimer text. • To turn off disclaimers that appear after the user signature, in the Appended disclaimer conflict rule field, in the drop-down list, click Disable all disclaimer text. 5. Click Save all. Monitor email messages that users send from BlackBerry devices To monitor the content of email messages that users send from their BlackBerry® devices, you can BCC specific email addresses on the email messages. You can BCC the email addresses of all of the users that you assign to a BlackBerry Messaging Agent. When you automatically BCC email addresses on messages, the BCC field of the original message is populated, so the message sender is aware that the message is BCCed. 1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Email. 300