Blackberry PRD-10459-003 Administration Guide - Page 49

Administration Guide Assigning IT policies and resolving IT policy conflicts Scenario No. You ranked IT policy A higher than IT policy B in the BlackBerry Administration Service. Rule For example, in this scenario, the Allow Browser IT policy rule setting from IT policy B, No, is applied to the user account even though IT policy A is ranked higher than IT policy B, because the Allow Browser IT policy rule is blank in IT policy A. If the Allow Browser IT policy rule was configured to Yes in IT policy A, the Yes value would be applied to the user account. Change the method that the BlackBerry Enterprise Server uses to resolve conflicting IT policies You can change the method that the BlackBerry® Enterprise Server uses to determine what IT policy to apply to a user account when a user account belongs to multiple groups that have different IT policies. If you change the method used to resolve conflicting IT policies, the next IT policy reconciliation process that occurs might have a significant impact on the performance of your organization's BlackBerry Enterprise Server environment. It is a best practice to configure this feature during low usage periods. 1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry solution topology > BlackBerry Domain > Component view. 2. Click BlackBerry Administration Service. 3. At the bottom of the page, click Switch method to resolve multiple IT policies. 4. Click Yes - Switch the method. Related topics Option 1: Applying one IT policy to each user account, 44 Option 2: Applying multiple IT policies to each user account, 45 Rank IT policies You must rank the IT policies that you create so that the BlackBerry® Enterprise Server can resolve IT policy conflicts when a user account is a member of multiple groups that have different IT policies. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy. 2. Click Manage IT policies. 3. Click Set priority of IT policies. 4. To move the IT policies higher or lower in the list, click the up arrow icon or down arrow icon. 5. Click Save. Preview how the BlackBerry Enterprise Server resolves IT policy conflicts You can preview how the BlackBerry® Enterprise Server resolves conflicting settings for IT policy rules for multiple IT policies that you select. You can use this feature to determine which IT policies have conflicting IT policy rules and how the BlackBerry Enterprise Server resolves the conflicting rules. The preview displays the conflicting IT policy rules and the resolved settings for each rule. If an IT policy rule is not conflicting in the multiple IT policies that you selected, the preview does not display the policy rule in the results. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy. 47