Blackberry PRD-10459-003 Administration Guide - Page 357

Administration Guide Log files for BlackBerry Enterprise Server components 4. Click Edit IT policy. 5. On the PIM Synchronization tab, in the Disable SMS Messages Wireless Synchronization drop-down list, click No. 6. Click Save all. Turn off call logging You can use the log files for calls to monitor the time and frequency when users make calls from BlackBerry® devices. The log files are named using the format PhoneCallLog_. By default, logging for calls is turned on. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand Policy. 2. Click Manage IT policies. 3. In the list of IT policies, click the appropriate IT policy. 4. Click Edit IT policy. 5. On the PIM Synchronization tab, in the Disable Phone Call Log Wireless Synchronization drop-down list, click Yes. 6. Click Save all. Log files for BlackBerry Enterprise Server components You can use log files to record the activity of BlackBerry® Enterprise Server components and troubleshoot issues with the components. The BlackBerry Enterprise Server creates a log file for each BlackBerry Enterprise Server component and saves the log files on the computer that hosts the BlackBerry Enterprise Server. By default, the BlackBerry Enterprise Server saves the log files in C:\Program Files\Research In Motion\BlackBerry Enterprise Server\Logs. Each BlackBerry Enterprise Server instance saves the log files in folders that it creates daily and organizes by date. To prevent the BlackBerry Enterprise Server log files from taking up too much disk space, you can change how BlackBerry Enterprise Server components create and delete log files. By default, the BlackBerry Enterprise Server names log files ____.txt (for example, BBServer01_MAGT_01_20070120_0001.txt). An event that the BlackBerry Enterprise Serverwrites to a log file begins with a five-digit number, where the first digit represents the logging level. For example, the following log file entry logs level 3, which are informational level events: [30000] (03/12 14:03:42.315):{0x18CC} [ENV] Computer Host Name: host_name. Changing the location where BlackBerry Enterprise Server components save log files Change the location where BlackBerry Enterprise Server components save log files 1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Logging. 2. Click the instance that contains the logging settings that you want to change. 355