Blackberry PRD-10459-003 Administration Guide - Page 366

Using BlackBerry MDS Connection Service log files to view information for proxied connections to BlackBerry devices

Page 366 highlights

Administration Guide BlackBerry MDS Connection Service log files Task Steps Monitor HTTP headers for request and response messages that the web server sends or receives when users retrieve content from the Internet and intranet on BlackBerry devices. Monitor HTTP headers and the body of response messages that the web server sends when users retrieve content from the Internet and intranet on BlackBerry devices. Monitor activity that occurs between the BlackBerry MDS Connection Service and the target server when the BlackBerry MDS Connection Service uses a TLS connection. Monitor the certificate revocation status that the BlackBerry device retrieves from the OCSP server. Monitor BlackBerry device requests to access a user profile or certificate from the LDAP directory. Monitor CRLs that the BlackBerry device retrieves from the CRL server. Monitor PGP® key status and revocation information that the BlackBerry device retrieves from the PGP® server. In the HTTP logging turned on drop-down list, click Yes. In the Verbose HTTP logging turned on drop-down list, click Yes. In the TLS logging turned on drop-down list, click Yes. In the OCSP logging turned on drop-down list, click Yes. In the LDAP logging turned on drop-down list, click Yes. In the CRL logging turned on drop-down list, click Yes. In the PGP logging turned on drop-down list, click Yes. 5. Click Save all. Related topics Restarting BlackBerry Enterprise Server components, 327 Using BlackBerry MDS Connection Service log files to view information for proxied connections to BlackBerry devices The BlackBerry® Enterprise Server writes data for each BlackBerry device connection that the BlackBerry MDS Connection Service proxies in the BlackBerry MDS Connection Service log files. You can find the BlackBerry MDS Connection Service log files on the computer that hosts the BlackBerry Enterprise Server. You can identify BlackBerry MDS Connection Service log files by the component identifier MDAT in the log file name. Log file example: BlackBerry device user initiates the proxied connection Log file example: BlackBerry Enterprise Server initiates the proxied connection (push) 364

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Task
Steps
Monitor HTTP headers for request and response
messages that the web server sends or receives when
users retrieve content from the Internet and intranet
on BlackBerry devices.
In the
HTTP logging turned on
drop-down list, click
Yes
.
Monitor HTTP headers and the body of response
messages that the web server sends when users
retrieve content from the Internet and intranet on
BlackBerry devices.
In the
Verbose HTTP logging turned on
drop-down
list, click
Yes
.
Monitor activity that occurs between the BlackBerry
MDS Connection Service and the target server when
the BlackBerry MDS Connection Service uses a TLS
connection.
In the
TLS logging turned on
drop-down list, click
Yes
.
Monitor the certificate revocation status that the
BlackBerry device retrieves from the OCSP server.
In the
OCSP logging turned on
drop-down list, click
Yes
.
Monitor BlackBerry device requests to access a user
profile or certificate from the LDAP directory.
In the
LDAP logging turned on
drop-down list, click
Yes
.
Monitor CRLs that the BlackBerry device retrieves
from the CRL server.
In the
CRL logging turned on
drop-down list, click
Yes
.
Monitor PGP® key status and revocation information
that the BlackBerry device retrieves from the PGP®
server.
In the
PGP logging turned on
drop-down list, click
Yes
.
5.
Click
Save all
.
Related topics
Restarting BlackBerry Enterprise Server components, 327
Using BlackBerry MDS Connection Service log files to view information for
proxied connections to BlackBerry devices
The BlackBerry® Enterprise Server writes data for each BlackBerry device connection that the BlackBerry MDS
Connection Service proxies in the BlackBerry MDS Connection Service log files.
You can find the BlackBerry MDS Connection Service log files on the computer that hosts the BlackBerry Enterprise
Server. You can identify BlackBerry MDS Connection Service log files by the component identifier MDAT in the log
file name.
Log file example: BlackBerry device user initiates the proxied connection
<LAYER = IPPP, DEVICEPIN = u29, DOMAINNAME = test.rim.net, CONNECTION_TYPE =
DEVICE_CONN, CONNECTIONID = 852164874, DURATION(ms) = 3500, MFH_KBytes = 0.908,
MTH_KBytes = 38.218, MFH_PACKET_COUNT = 1, MTH_PACKET_COUNT = 2>
Log file example: BlackBerry Enterprise Server initiates the proxied connection (push)
Administration Guide
BlackBerry MDS Connection Service log files
364