Blackberry PRD-10459-003 Administration Guide - Page 367

BlackBerry Collaboration Service log files

Page 367 highlights

Administration Guide BlackBerry Collaboration Service log files Information in BlackBerry MDS Connection Service log files for proxied connections to BlackBerry devices Attribute LAYER DEVICEPIN DOMAINNAME CONNECTION_TYPE CONNECTIONID DURATION(ms) MFH_KBytes MTH_KBytes MFH_PACKET_COUNT MTH_PACKET_COUNT Description protocol layer that the BlackBerry® MDS Connection Service uses to proxy BlackBerry device connections PIN or BlackBerry® Enterprise Server user ID of the BlackBerry device that connects using a proxy server domain that requests the BlackBerry device connection initiator of the proxied connection, which can be either the BlackBerry device user (DEVICE_CONN) or BlackBerry Enterprise Server (PUSH_CONN ) unique identifier for an IPPP connection, where - (minus sign) indicates a push connection duration of the proxied BlackBerry device connection, in milliseconds size of messages that the BlackBerry device sends, in KB size of messages that the BlackBerry device receives, in KB number of packets that the BlackBerry device sends number of packets that the BlackBerry device receives BlackBerry Collaboration Service log files Change which activities the BlackBerry Collaboration Service writes to a log file 1. In the BlackBerry® Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Collaboration. 2. Expand a BlackBerry Collaboration Service, then click an instance. 3. On the Instance information tab, click Edit instance. 4. In the Logging settings section, perform any of the following tasks: Task Do not monitor activity at the BlackBerry instant messaging network layer. Do not trace how data packets travel inside the SRP network layer from the BlackBerry Collaboration Service to the BlackBerry Dispatcher. Steps In the BBIM logging turned on drop-down list, click False. In the SRP logging turned on drop-down list, click False. 365

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<LAYER = IPPP, DEVICEPIN = <devicepin>, DOMAINNAME = kmtestd, CONNECTION_TYPE =
PUSH_CONN, CONNECTIONID = -432667474, DURATION(ms) = 600090, MFH_KBytes = 0,
MTH_KBytes = 10.477, MFH_PACKET_COUNT = 0, MTH_PACKET_COUNT = 4>
Information in BlackBerry MDS Connection Service log files for proxied connections to
BlackBerry devices
Attribute
Description
LAYER
protocol layer that the BlackBerry® MDS Connection Service uses to proxy
BlackBerry device connections
DEVICEPIN
PIN or BlackBerry® Enterprise Server user ID of the BlackBerry device that
connects using a proxy server
DOMAINNAME
domain that requests the BlackBerry device connection
CONNECTION_TYPE
initiator of the proxied connection, which can be either the BlackBerry
device user (DEVICE_CONN) or BlackBerry Enterprise Server (PUSH_CONN )
CONNECTIONID
unique identifier for an IPPP connection, where - (minus sign) indicates a
push connection
DURATION(ms)
duration of the proxied BlackBerry device connection, in milliseconds
MFH_KBytes
size of messages that the BlackBerry device sends, in KB
MTH_KBytes
size of messages that the BlackBerry device receives, in KB
MFH_PACKET_COUNT
number of packets that the BlackBerry device sends
MTH_PACKET_COUNT
number of packets that the BlackBerry device receives
BlackBerry Collaboration Service log files
Change which activities the BlackBerry Collaboration Service writes to a log
file
1.
In the BlackBerry® Administration Service, on the
Servers and components
menu, expand
BlackBerry Solution
topology > BlackBerry Domain > Component view > Collaboration
.
2.
Expand a BlackBerry Collaboration Service, then click an instance.
3.
On the
Instance information
tab, click
Edit instance
.
4.
In the
Logging settings
section, perform any of the following tasks:
Task
Steps
Do not monitor activity at the BlackBerry instant
messaging network layer.
In the
BBIM logging turned on
drop-down list, click
False
.
Do not trace how data packets travel inside the SRP
network layer from the BlackBerry Collaboration
Service to the BlackBerry Dispatcher.
In the
SRP logging turned on
drop-down list, click
False
.
Administration Guide
BlackBerry Collaboration Service log files
365