Blackberry PRD-10459-003 Administration Guide - Page 317

View the current settings for corrective calendar synchronization, DominoSmartSyncEnable -set true

Page 317 highlights

Administration Guide Correcting calendar synchronization errors on devices • To turn on corrective calendar synchronization for a specific user account, type traittool -user -trait DominoSmartSyncEnable -set true. • To turn on corrective calendar synchronization for all user accounts that are associated with a BlackBerry Enterprise Server, type traittool -server -trait DominoSmartSyncEnable -set true. • To turn on corrective calendar synchronization for all user accounts, type traittool -global -trait DominoSmartSyncEnable -set true. 5. Press ENTER. Example: Turning on the process for all users traittool -global -trait DominoSmartSyncEnable -set true Example: Turning on the process for a specific user traittool -user [email protected] -trait DominoSmartSyncEnable -set true After you finish: To turn off corrective calendar synchronization, type traittool - -trait DominoSmartSyncEnable -set false, where is the SMTP address of a specific user account, the server name of a specific BlackBerry Enterprise Server for all user accounts that are associated with the specific BlackBerry Enterprise Server, or global for all user accounts. View the current settings for corrective calendar synchronization 1. Copy the BlackBerry® Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server instance. 2. Extract the contents to a folder on the computer. 3. At the command prompt, navigate to the folder that the TraitTool.exe file is located in. 4. Perform one of the following actions: • To view the calendar synchronization settings for a specific user account, type traittool -user -list. • To view the calendar synchronization settings for all user accounts that are associated with a BlackBerry Enterprise Server, type traittool -server -list. • To view the calendar synchronization settings for all user accounts, type traittool -global -list. 5. Press ENTER. Example: Viewing the global calendar synchronization settings traittool -global -list 315

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To turn on corrective calendar synchronization for a specific user account, type
traittool -user
<smtp_address>
-trait DominoSmartSyncEnable -set true
.
To turn on corrective calendar synchronization for all user accounts that are associated with a BlackBerry
Enterprise Server, type
traittool -server
<server_name>
-trait DominoSmartSyncEnable -set true
.
To turn on corrective calendar synchronization for all user accounts, type
traittool -global -trait
DominoSmartSyncEnable -set true
.
5.
Press ENTER.
Example: Turning on the process for all users
traittool -global -trait DominoSmartSyncEnable -set true
Example: Turning on the process for a specific user
traittool -user [email protected] -trait DominoSmartSyncEnable -set true
After you finish:
To turn off corrective calendar synchronization, type
traittool -
<level>
-trait
DominoSmartSyncEnable -set false
, where
<level>
is the SMTP address of a specific user account, the server name
of a specific BlackBerry Enterprise Server for all user accounts that are associated with the specific BlackBerry
Enterprise Server, or global for all user accounts.
View the current settings for corrective calendar synchronization
1.
Copy the BlackBerry® Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server
instance.
2.
Extract the contents to a folder on the computer.
3.
At the command prompt, navigate to the folder that the TraitTool.exe file is located in.
4.
Perform one of the following actions:
To view the calendar synchronization settings for a specific user account, type
traittool -user
<smtp_address>
-list
.
To view the calendar synchronization settings for all user accounts that are associated with a BlackBerry
Enterprise Server, type
traittool -server
<server_name>
-list
.
To view the calendar synchronization settings for all user accounts, type
traittool -global -list
.
5.
Press ENTER.
Example: Viewing the global calendar synchronization settings
traittool -global -list
Administration Guide
Correcting calendar synchronization errors on devices
315