Blackberry PRD-10459-035 Administration Guide - Page 81

Add support for additional attachment file formats

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Administration Guide Add support for additional attachment file formats 5. In the Distiller Settings section, clear the check box beside each file format that you want to turn off support for. 6. Click OK. 7. On the computer that hosts the BlackBerry® Enterprise Server, in the Windows® Services, restart the BlackBerry Dispatcher. 8. On the computer that hosts the BlackBerry Attachment Service, in the Windows Services, restart the BlackBerry Attachment Service. Add support for additional attachment file formats If your organization's messaging server connects to a document management system that renames file format extensions, you must add the extensions to the list of supported file formats. 1. On the computer that hosts the BlackBerry® Attachment Service, on the taskbar, click Start > Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration. 2. On the Attachment Server tab, in the Configuration Option drop-down list, click Connector Configuration. 3. In the Format Extension field, type the file format extensions that you want to add support for. 4. Click OK. 5. On the computer that hosts the BlackBerry® Enterprise Server, in the Microsoft® Windows® Services, restart the BlackBerry Dispatcher. 79

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5.
In the
Distiller Settings
section, clear the check box beside each file format that you want to turn off support for.
6.
Click
OK
.
7.
On the computer that hosts the BlackBerry® Enterprise Server, in the Windows® Services, restart the BlackBerry Dispatcher.
8.
On the computer that hosts the BlackBerry Attachment Service, in the Windows Services, restart the BlackBerry Attachment
Service.
Add support for additional attachment file formats
If your organization's messaging server connects to a document management system that renames file format extensions, you
must add the extensions to the list of supported file formats.
1.
On the computer that hosts the BlackBerry® Attachment Service, on the taskbar, click
Start > Programs > BlackBerry
Enterprise Server > BlackBerry Server Configuration
.
2.
On the
Attachment Server
tab, in the
Configuration Option
drop-down list, click
Connector Configuration
.
3.
In the
Format Extension
field, type the file format extensions that you want to add support for.
4.
Click
OK
.
5.
On the computer that hosts the BlackBerry® Enterprise Server, in the Microsoft® Windows® Services, restart the BlackBerry
Dispatcher.
Administration Guide
Add support for additional attachment file formats
79