Blackberry PRD-10459-035 Administration Guide - Page 64

Deactivating BlackBerry devices without applied IT policies

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Administration Guide Controlling BlackBerry device behavior using IT policies Resend an IT policy to a BlackBerry device automatically 1. In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server. 2. On the Server Configuration tab, click Edit Properties. 3. In the IT Admin section, double-click Policy Resend Interval. 4. Type the interval, in hours, at which you want the BlackBerry Enterprise Server to resend the IT policy. 5. Click OK. Deactivating BlackBerry devices without applied IT policies To prevent BlackBerry® devices that do not have an IT policy applied successfully from remaining active on a BlackBerry® Enterprise Server, you can set the Disable Users With Unapplied IT Policy field to True. The Disable User Time Limit field specifies the amount of time (in hours) that a BlackBerry device can be active on a BlackBerry Enterprise Server without having an IT policy applied on that device. If you set the Disable Users With Unapplied IT Policy field, by default, the BlackBerry Enterprise Server sends the IT policy to the BlackBerry device every 30 minutes until the device applies the IT policy successfully or the time limit expires. If the time limit expires, the BlackBerry Enterprise Server deactivates the PIN for the BlackBerry device user. The allowed range for this setting is 0 hours (to deactivate BlackBerry devices in a failed IT policy state automatically) through 8760 hours. Deactivate BlackBerry devices without applied IT policies Before you begin: Activate the BlackBerry® devices on the BlackBerry® Enterprise Server. 1. In the BlackBerry Manager, in the left pane, click a BlackBerry Enterprise Server. 2. On the Server Configuration tab, click Edit Properties. 3. In the left pane, click IT Admin. 4. Click Disable Users With Unapplied IT Policy. 5. In the drop-down list, click True. 6. In the Disable User Time Limit field, type the time limit (in hours) after which the PINs for BlackBerry devices that do not have an IT policy applied are deactivated on the BlackBerry Enterprise Server. 7. Click Apply. 8. Click OK. After you finish: Before reactivating the BlackBerry devices on the BlackBerry Enterprise Server, instruct users to click Wipe Device in the Security Options on their BlackBerry devices to delete all data on their BlackBerry devices. 62

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Resend an IT policy to a BlackBerry device automatically
1.
In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server.
2.
On the
Server Configuration
tab, click
Edit Properties
.
3.
In the
IT Admin
section, double-click
Policy Resend Interval
.
4.
Type the interval, in hours, at which you want the BlackBerry Enterprise Server to resend the IT policy.
5.
Click
OK
.
Deactivating BlackBerry devices without applied IT policies
To prevent BlackBerry® devices that do not have an IT policy applied successfully from remaining active on a BlackBerry®
Enterprise Server, you can set the Disable Users With Unapplied IT Policy field to True. The Disable User Time Limit field specifies
the amount of time (in hours) that a BlackBerry device can be active on a BlackBerry Enterprise Server without having an IT policy
applied on that device.
If you set the Disable Users With Unapplied IT Policy field, by default, the BlackBerry Enterprise Server sends the IT policy to the
BlackBerry device every 30 minutes until the device applies the IT policy successfully or the time limit expires. If the time limit
expires, the BlackBerry Enterprise Server deactivates the PIN for the BlackBerry device user. The allowed range for this setting
is 0 hours (to deactivate BlackBerry devices in a failed IT policy state automatically) through 8760 hours.
Deactivate BlackBerry devices without applied IT policies
Before you begin:
Activate the BlackBerry® devices on the BlackBerry® Enterprise Server.
1.
In the BlackBerry Manager, in the left pane, click a BlackBerry Enterprise Server.
2.
On the
Server Configuration
tab, click
Edit Properties
.
3.
In the left pane, click
IT Admin
.
4.
Click
Disable Users With Unapplied IT Policy
.
5.
In the drop-down list, click
True
.
6.
In the
Disable User Time Limit
field, type the time limit (in hours) after which the PINs for BlackBerry devices that do not
have an IT policy applied are deactivated on the BlackBerry Enterprise Server.
7.
Click
Apply
.
8.
Click
OK
.
After you finish:
Before reactivating the BlackBerry devices on the BlackBerry Enterprise Server, instruct users to click Wipe
Device in the Security Options on their BlackBerry devices to delete all data on their BlackBerry devices.
Administration Guide
Controlling BlackBerry device behavior using IT policies
62