Blackberry PRD-10459-035 Administration Guide - Page 80
Prevent users from sending large attachments
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Administration Guide Turn off support for an attachment file format Prevent users from sending large attachments If you prevent users from sending large attachments, they can only send specific attachments-certificates and address book entries-that are less than a single packet. 1. In the BlackBerry® Manager, in the left pane, click a BlackBerry® Enterprise Server. 2. On the Server Configuration tab, click Edit Properties. 3. In the left pane, click Messaging. 4. In the Maximum Upload Attachment Size field, type 0. 5. Click OK. Change the maximum file size of attachments that users can download Certain versions of the BlackBerry® Device Software enable users to download attachments in their native formats (for example, .txt for a text file) to their BlackBerry devices. Users can open and make changes to the downloaded files using an appropriate third-party application on their BlackBerry devices. Depending on the file format, a user might be able to open the file using the media application on the BlackBerry device. The default maximum file size of attachments that users can download to their BlackBerry devices is 3072 KB (3 MB). 1. In the BlackBerry Manager, in the left pane, click a BlackBerry® Enterprise Server. 2. On the Server Configuration tab, click Edit Properties. 3. In the left pane, click Messaging. 4. Click Maximum Download Attachment Size. 5. Type a number, in KB, between 0 and 10240 (10 MB). If you type 0, users cannot download attachments in a native format to their BlackBerry devices. 6. Click OK. Turn off support for an attachment file format The BlackBerry® Attachment Service uses distillers to convert attachments in supported file formats so that users can view the attachments on their BlackBerry devices. By default, all supported distillers are turned on. You can turn off a distiller to prevent users from viewing attachments in a specific file format. For example, if you turn off the .pdf distiller, users cannot view .pdf attachments on their BlackBerry devices. 1. On the computer that hosts the BlackBerry Attachment Service, on the taskbar, click Start > Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration. 2. On the Attachment Server tab, in the Configuration Option drop-down list, click Connector Configuration. 3. In the Format Extension field, delete one or more file format extensions that you want to turn off support for. 4. On the Attachment Server tab, in the Configuration Option drop-down list, click Attachment Server. 78