Blackberry PRD-10459-035 Administration Guide - Page 104

Remove all notification messages for the BlackBerry MDS Integration Service, Monitoring PIN messages

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Administration Guide Monitoring PIN messages, SMS text messages, and calls 2. On the BlackBerry MDS Integration Services tab, click Edit Properties. 3. Click Filters. 4. Double-click the Filters field. 5. Click New. 6. In the Host/Address field, type the name of the web services host (for example, .), or the IP address of the web services host. 7. Click OK. After you finish: To permit notification messages from a blocked web services host, delete the filter. Remove all notification messages for the BlackBerry MDS Integration Service 1. In the BlackBerry® Manager, in the left pane, click a BlackBerry MDS Integration Service. 2. Click Monitor Messages. 3. On the Monitor Messages tab, click Clear. Monitoring PIN messages, SMS text messages, and calls Change the default location for the PIN message, SMS text message, and phone log files CAUTION: The PIN message, SMS text message, and phone log files store confidential information in plain-text format. To protect the information, you must limit read and write controls to the location of the log files. By default, the log files are stored in the root directory that is defined in the BlackBerry® Configuration Database. You can choose to store the log files in a location that is different from where the BlackBerry® Enterprise Server component log files are stored. 1. In the BlackBerry Manager, in the left pane, click the name of the BlackBerry Enterprise Server. 2. On the Server Configuration tab, click Edit Properties. 3. Click Sync Server. 4. Double-click Audit Root Directory. 5. Type the absolute path to the location where you want to save the log files. 6. Click OK. Monitor PIN messages You use the log files for PIN messages to monitor the time and frequency at which users send PIN messages from their BlackBerry® devices. By default, the logging of PIN messages is turned off. The log files are named using the format PINLog_ . 1. In the BlackBerry Manager, in the left pane, click BlackBerry Domain. 102

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2.
On the
BlackBerry MDS Integration Services
tab, click
Edit Properties
.
3.
Click
Filters
.
4.
Double-click the
Filters
field.
5.
Click
New
.
6.
In the
Host/Address
field, type the name of the web services host (for example,
<hostname>.<domain>
), or the IP address
of the web services host.
7.
Click
OK
.
After you finish:
To permit notification messages from a blocked web services host, delete the filter.
Remove all notification messages for the BlackBerry MDS Integration Service
1.
In the BlackBerry® Manager, in the left pane, click a BlackBerry MDS Integration Service.
2.
Click
Monitor Messages
.
3.
On the
Monitor Messages
tab, click
Clear
.
Monitoring PIN messages, SMS text messages, and calls
Change the default location for the PIN message, SMS text message, and phone log files
CAUTION:
The PIN message, SMS text message, and phone log files store confidential information in plain-text format. To
protect the information, you must limit read and write controls to the location of the log files.
By default, the log files are stored in the root directory that is defined in the BlackBerry® Configuration Database. You can choose
to store the log files in a location that is different from where the BlackBerry® Enterprise Server component log files are stored.
1.
In the BlackBerry Manager, in the left pane, click the name of the BlackBerry Enterprise Server.
2.
On the
Server Configuration
tab, click
Edit Properties
.
3.
Click
Sync Server
.
4.
Double-click
Audit Root Directory
.
5.
Type the absolute path to the location where you want to save the log files.
6.
Click
OK
.
Monitor PIN messages
You use the log files for PIN messages to monitor the time and frequency at which users send PIN messages from their BlackBerry®
devices. By default, the logging of PIN messages is turned off. The log files are named using the format PINLog_
<yyyymmdd>
.
1.
In the BlackBerry Manager, in the left pane, click
BlackBerry Domain
.
Administration Guide
Monitoring PIN messages, SMS text messages, and calls
102