Blackberry PRD-10459-035 Administration Guide - Page 78

Change the maximum file size for attachments that users can receive

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Administration Guide Changing how a BlackBerry Attachment Service converts attachments Change the maximum file size for attachments that users can receive The BlackBerry® Attachment Service uses memory during the attachment conversion process. If users try to open large or complex attachments (for example, .pdf files and ASCII text files that are larger than 2 MB) or multiple attachments at the same time, you might want to limit the file size for attachments. 1. On the computer that hosts the BlackBerry Attachment Service, on the taskbar, click Start > Programs > BlackBerry Enterprise Server > BlackBerry Server Configuration. 2. On the Attachment Server tab, in the Configuration Option drop-down list, click Attachment Server. 3. In the Distiller Settings section, in the Max. File Size (Kb) column, click the value for the distiller that you want to change. 4. Type a value in KB. 5. Click OK. Suggested file sizes for attachments File format Adobe® Acrobat® versions 1.1, 1.2, 1.3, and 1.4 ASCII text audio Corel® WordPerfect® versions 6.0, 7.0, 8.0, 9.0 (2000), and 10.0 HTML images Microsoft® Excel® versions 97, 2000, 2003, 2007, and XP Microsoft® PowerPoint® versions 97, 2000, 2003, 2007, and XP Microsoft® Word versions 97, 2000, 2003, 2007, and XP MP3 OpenDocument RTF ZIP archives Suggested size less than 2000 KB less than 100 KB less than 2000 KB less than 2000 KB less than 100 KB less than 2000 KB less than 2000 KB less than 2000 KB less than 2000 KB less than 2000 KB less than 2000 KB less than 2000 KB less than 2000 KB Change the maximum dimensions for image attachments that users can view You can control the dimensions of image attachments that users can view on their BlackBerry® devices. By default, the BlackBerry Attachment Service sets a maximum width of 5000 pixels and a maximum height of 4000 pixels. 1. On the computer that hosts the BlackBerry Attachment Service, on the Start menu, click Run. 2. Type regedit. 76

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Change the maximum file size for attachments that users can receive
The BlackBerry® Attachment Service uses memory during the attachment conversion process. If users try to open large or complex
attachments (for example, .pdf files and ASCII text files that are larger than 2 MB) or multiple attachments at the same time, you
might want to limit the file size for attachments.
1.
On the computer that hosts the BlackBerry Attachment Service, on the taskbar, click
Start > Programs > BlackBerry
Enterprise Server > BlackBerry Server Configuration
.
2.
On the
Attachment Server
tab, in the
Configuration Option
drop-down list, click
Attachment Server
.
3.
In the
Distiller Settings
section, in the
Max. File Size (Kb)
column, click the value for the distiller that you want to change.
4.
Type a value in KB.
5.
Click
OK
.
Suggested file sizes for attachments
File format
Suggested size
Adobe® Acrobat® versions 1.1, 1.2, 1.3, and 1.4
less than 2000 KB
ASCII text
less than 100 KB
audio
less than 2000 KB
Corel® WordPerfect® versions 6.0, 7.0, 8.0, 9.0 (2000), and 10.0
less than 2000 KB
HTML
less than 100 KB
images
less than 2000 KB
Microsoft® Excel® versions 97, 2000, 2003, 2007, and XP
less than 2000 KB
Microsoft® PowerPoint® versions 97, 2000, 2003, 2007, and XP
less than 2000 KB
Microsoft® Word versions 97, 2000, 2003, 2007, and XP
less than 2000 KB
MP3
less than 2000 KB
OpenDocument
less than 2000 KB
RTF
less than 2000 KB
ZIP archives
less than 2000 KB
Change the maximum dimensions for image attachments that users can view
You can control the dimensions of image attachments that users can view on their BlackBerry® devices. By default, the BlackBerry
Attachment Service sets a maximum width of 5000 pixels and a maximum height of 4000 pixels.
1.
On the computer that hosts the BlackBerry Attachment Service, on the
Start
menu, click
Run
.
2.
Type
regedit
.
Administration Guide
Changing how a BlackBerry Attachment Service converts attachments
76