Xerox C2424 Service Manual - Page 269

Incomplete Image Transfer to Paper All of the image does not transfer to the paper. Media that is not smooth enough or too light can cause this problem. This problem can also occur on watermarked paper. s2424-086 Step Questions and Actions Yes 1 1. Verify the media is supported for this system Complete. and/or try a higher quality or heavier media type. 2. Did this correct the problem? 2 1. Try using a higher quality print mode. 2. Did this correct the problem? Complete. 3 1. Poor drum oiling can cause the image transfer to be incomplete on one side of the page. 4 1. Use service diagnostics to verify the drum Complete. maintenance cam roller and pivot plate are operating correctly. Replace any defective parts. 2. Did this correct the problem? 5 1. Inspect and clean the maintenance kit wiper Complete. blade. 2. If necessary, replace the maintenance kit. 3. Did this correct the problem? 6 1. Inspect the drum temperature sensor and check for contamination and improper Complete. positioning between the sensor and the drum surface. 2. Clean and position the sensor as necessary 3. Did this correct the problem? No Go to Step 2. Go to Step 3. Go to Step 5. Go to Step 6. Go to Step 7. Image-Quality Troubleshooting 5-29