Xerox C2424 Service Manual - Page 146

Jam Code Troubleshooting Procedures (Continued) D2R D2T D2X D3C D3M D3N D3P D3Q D3R D3T E2D E2E E2Q The exit flag actuated unexpectedly when duplexing. The exit flag actuated unexpectedly when transfixing. 1. Ensure ground integrity of the system (see page 4-73). 2. Run the Sensors test to test the exit sensor. 3. Run the Paper Lead Edge Times test. 4. Replace problem component. The exit flag actuated unexpectedly exit. 1. Ensure the media is not too thick and that it is supported by the system. 2. Use a less glossy media. 3. If the drum maintenance unit is near the end of its life, replace it. 4. Clean and inspect the exit rollers. 5. Check the exit flag for proper installation or damage, replace the flag if necessary. 6. Run the diagnostic Paper Path Drive test. 7. Replace problem component. Exit flag time-out during mechanical recovery. Exit flag timed out following Tray 2 Pick. Exit flag timed out following Tray 3 Pick. Exit flag timed out following Tray 4 Pick. Exit flag timed out following Tray 1 Pick. Exit flag timed out during duplexing. Exit flag time-out during transfix. 1. Inspect the exit path for obstructions. 2. Inspect and clean the exit roller, ensure the exit roller rotates. 3. Inspect and clean the stripper blade. 4. Replace the drum maintenance unit. 5. Run the diagnostic Paper Path Drive test. Tray 1 width sensor during warm-up. Tray 1 width sensor during Tray 1 width sensor during Tray 1 pick. 1. Examine the Tray 1 width guides for proper movement and ensure the side guides are not being adjusted while printing. 2. Ensure the front door is closed and the wiring is properly connected and seated. 3. Run the Tray 1 sensor test. 4. Inspect the Tray 1 wiring to the I/O board. 5. Replace the I/O board, then retest. 3-54 WorkCentre C2424 Service Manual