Xerox C2424 Service Manual - Page 108
XX.4x Errors - Process Motor Gearbox Faults
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7,0XX.4x Errors - Process Motor Gearbox Faults 7,002.44: There is a problem with the process motor sub-system. The process motor stalled during operation. Troubleshooting Procedure Step Questions and Actions Yes 1 1. Verify the process drive system is properly Complete. homed, see "Homing the Process Gear Drive Train" on page 6-8. 2. Did this resolve the problem? 2 1. Use service diagnostics to run the Tilt Axis Go to Step 3. Drive test. 2. Did the test fail? 3 1. Check for and remove any obstructions in Replace the the process gearbox. process 2. Ensure the process drive gears are correctly gearbox. aligned. 3. Are the gears damaged? 4 1. Use service diagnostics to run the Process Replace the Motor test. process 2. Did the test fail? gearbox 5 1. Use service diagnostics to run the Transfix Verify the Drive Slow test. transfix cams 2. Did the test fail? are not damaged. Replace problem component. No Go to Step 2. Go to Step 4. Go to Step 4. Go to Step 5. Replace the process gearbox. 7,007.49: The process motor stalled while tilting the head. Troubleshooting Procedure Step Questions and Actions Yes 1 1. Check the printhead wiring for proper routing. 2. Remove the printhead and inspect the printhead tilt and drive gears for ink spills. 3. Re-route the wiring. 4. Clean around the gears and printhead. 5. Did this correct the problem? Complete. 2 1. Ensure the gears are correctly aligned, Replace the homed, and free from damage, see "Homing process the Process Gear Drive Train" on page 6-8. gearbox. 2. Did this correct the problem? No Go to Step 2. Complete. 3-16 WorkCentre C2424 Service Manual