Xerox C2424 Service Manual - Page 111

Troubleshooting Procedure (Continued) Step Questions and Actions Yes No 4 1. Check the process gearbox for obstructions Complete. or damaged. 2. Ensure the gears are correctly aligned and homed. 3. Verify the process shaft and drive module shaft are at their home positions. 4. Did this correct the problem? Go to Step 5. 5 1. Verify the headtilt gear will engage. You can Go to Step 6. manually set the headtilt gear. 2. Is the gear engaged properly? Set the headtilt gear. 6 1. Use service diagnostics to run the Tilt Axis Replace the Drive test. process 2. Did the test fail? gearbox. Go to Step 7. 7 1. Use service diagnostics to run the Process Replace the Go to Step 8. Motor test. process motor. 2. Did the test fail? 8 1. Use service diagnostics to run the Head Maintenance Wiper Clutch test. 2. Did the test fail? Replace the wiper drive clutch. Go to Step 9. 9 1. Ensure the wiper is properly aligned. 2. Use service diagnostics to run the Wiper Drive Test. 3. Did the test fail? Go to Step 10. Replace the exit module assembly. 10 1. Use service diagnostics to run the Load Maintenance Clutch test. 2. Did the test fail? Inspect the maintenance drive system, replace any defective parts. 7,0XX.6x Errors - Program Faults a. Reset NVRAM and retest. b. Ensure ground integrity for the system (see "Ensuring Ground Integrity" on page 4-73). Error Messages and Codes 3-19