Kyocera ECOSYS M4125idn M4125idn/M4132idn Operation Guide - Page 439

Troubleshooting > General Troubles Symptom Cannot send via SMB. Cannot connect to this MFP using Wi-Fi Direct. Cannot send via the e-mail. The machine is emitting steam in the area around the paper ejection slot. Checkpoints Is the network cable connected? Corrective Actions Connect the correct network cable securely. Reference Page 2-9 Have the network settings for the Configure the TCP/IP settings 8-37 equipment been configured properly? properly. Have the folder sharing settings been Check sharing settings and access 3-26 configured properly? privileges under the folder properties. Is [Local] selected for the "SMB Client (Transmission)" setting? Has [Port] been entered properly?*1 Change the "SMB Client (Transmission)" setting to [On]. Check the name of the computer to which data is being sent. 8-40 5-16 Has [FTP] been entered properly? Check the share name for the shared 5-16 folder. Has [Search Folder by Host Name] been entered properly? *1*2 Check the domain name and login user name. 5-16 Has the same domain name been Delete the domain name and 5-16 used for [Port] and [Search Folder by backslash (¥) from [Search Folder by Host Name]? Host Name]. Has [Connection Test] been entered Check the login password. 5-16 properly? Have exceptions for Windows Configure exceptions for Windows 3-30 Firewall been configured properly? Firewall properly. Do the time settings for the equipment, domain server, and data destination computer differ? Set the equipment, domain server, ― and data destination computer to the same time. Is the screen displaying "Send error."? Refer to the Send Error Codes. 11-22 Are three handheld devices connected at the same time? Manually disconnect the currently 8-32 connected handheld devices or wait until disconnection when the specified auto disconnect connection time expires, and then configure connection settings. Is the E-mail send size limit set in the Check whether a limit value is 2-45 SMTP server registered on the entered in Command Center RX for machine? the following setting: [E-mail Size Limit] > "Address Book". Change the setting if necessary. Check the room temperature to see if Depending on the printing ― it is low, or if damp paper was used. environment and the paper's condition, the heat generated during printing will cause the moisture in the paper to evaporate, and the steam emitted may look like smoke. This is not a problem, and you can continue printing. If the steam concerns you, raise the room temperature, or replace the paper with a newer, dryer paper. *1 You can also enter a full computer name as the host name. (Example: pc001.abcdnet.com) *2 You can also enter login user names in the formats below. 11-5