Blackberry PRD-10459-005 Configuration Guide - Page 45

Configuring a computer for monitoring, Con the SNMP service for monitoring

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Installation and Configuration Guide Configuring a computer for monitoring Add the web address for the BlackBerry Administration Service or BlackBerry Monitoring Service to the list of trusted web sites in Windows Internet Explorer, and install the certificate for the BlackBerry Administration Service or BlackBerry Monitoring Service in the certificate store of your computer. 1. In Windows Internet Explorer, navigate to the BlackBerry Administration Service console or BlackBerry Monitoring Service console. 2. Click Continue to this website (not recommended). 3. On the Tools menu, click Internet Options. 4. On the Security tab, click Local Intranet. 5. Click Sites. 6. Click Add to add the console to the list of trusted web sites. 7. Click Close. 8. Click OK. 9. In the browser window, on the toolbar, click Certificate Error. 10. Click View certificates. 11. Click Install certificate. The Certificate Import Wizard opens. 12. Complete the instructions in the Certificate Import Wizard. If you are trying to log in to the BlackBerry Administration Service or BlackBerry Monitoring Service using a computer that runs Windows Vista®, perform the following actions in the Certificate Import Wizard. a. In the Certificate Store dialog box, click Place all certificates in the following store. b. Click Browse. c. Click Trusted Root Certification Authorities. d. Click OK. 13. Close and reopen the browser. Configuring a computer for monitoring Configure the SNMP service for monitoring You can configure the SNMP service on the computer that hosts the BlackBerry® Enterprise Server so that the BlackBerry Monitoring Service can monitor BlackBerry Enterprise Server activity. Before you begin: Verify that the SNMP service is installed and running. 1. On a computer that hosts the BlackBerry Enterprise Server or BlackBerry Enterprise Server components, in the Windows® Services, right-click SNMP Service. Click Properties. 2. On the General tab, change the startup type to Automatic. 3. On the Traps tab, in the Community name field, type the community name for the SNMP service. The field is case-sensitive. 43

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Add the web address for the BlackBerry Administration Service or BlackBerry Monitoring Service to the list of trusted
web sites in Windows Internet Explorer, and install the certificate for the BlackBerry Administration Service or
BlackBerry Monitoring Service in the certificate store of your computer.
1.
In Windows Internet Explorer, navigate to the BlackBerry Administration Service console or BlackBerry
Monitoring Service console.
2.
Click
Continue to this website (not recommended)
.
3.
On the
Tools
menu, click
Internet Options
.
4.
On the
Security
tab, click
Local Intranet
.
5.
Click
Sites
.
6.
Click
Add
to add the console to the list of trusted web sites.
7.
Click
Close
.
8.
Click
OK
.
9.
In the browser window, on the toolbar, click
Certificate Error
.
10.
Click
View certificates
.
11.
Click
Install certificate
. The Certificate Import Wizard opens.
12.
Complete the instructions in the Certificate Import Wizard. If you are trying to log in to the BlackBerry
Administration Service or BlackBerry Monitoring Service using a computer that runs Windows Vista®, perform
the following actions in the Certificate Import Wizard.
a.
In the Certificate Store dialog box, click
Place all certificates in the following store
.
b.
Click
Browse
.
c.
Click
Trusted Root Certification Authorities
.
d.
Click
OK
.
13.
Close and reopen the browser.
Configuring a computer for monitoring
Configure the SNMP service for monitoring
You can configure the SNMP service on the computer that hosts the BlackBerry® Enterprise Server so that the
BlackBerry Monitoring Service can monitor BlackBerry Enterprise Server activity.
Before you begin:
Verify that the SNMP service is installed and running.
1.
On a computer that hosts the BlackBerry Enterprise Server or BlackBerry Enterprise Server components, in the
Windows® Services, right-click
SNMP Service
. Click
Properties
.
2.
On the
General
tab, change the startup type to
Automatic
.
3.
On the
Traps
tab, in the
Community name
field, type the community name for the SNMP service. The field is
case-sensitive.
Installation and Configuration Guide
Configuring a computer for monitoring
43