Blackberry PRD-10459-005 Configuration Guide - Page 28

Blackberry PRD-10459-005 - Enterprise Server For Novell GroupWise Manual

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Installation and Configuration Guide Creating a BlackBerry Administration Service pool using DNS round robin that includes the BlackBerry Web Desktop Manager Creating a BlackBerry Administration Service pool using DNS round robin that includes the BlackBerry Web Desktop Manager When you install the BlackBerry® Administration Service, BlackBerry® Web Desktop Manager, or both, the setup application installs the BlackBerry Administration Service services automatically. The BlackBerry Administration Service and BlackBerry Web Desktop Manager require the BlackBerry Administration Service services to run. If you create a BlackBerry Administration Service pool using DNS round robin, you can install the BlackBerry Administration Service and BlackBerry Web Desktop Manager on each computer in the pool or you can install the BlackBerry Administration Service or BlackBerry Web Desktop Manager on some of the computers in the pool. If you install the BlackBerry Administration Service and BlackBerry Web Desktop Manager on each computer in the pool, you can use the pool name that you specified during the installation process in the URLs for the BlackBerry Administration Service and BlackBerry Web Desktop Manager(for example, https:///webconsole/login or https:///webdesktop/login). If you do not install both components on each computer in the pool and you try to access one of the URLs using the pool name, the web browser might display an HTTP 404 error message. The HTTP 404 error message occurs when the web browser tries to connect to a computer in the pool that you did not install the component on that you are trying to access. For example, you can install the BlackBerry Administration Service on two of the computers in the pool and the BlackBerry Web Desktop Manager on two other computers in the pool. To make sure that the web browser does not display HTTP 404 error messages, you can choose one of the following options: • You can create separate pools within the BlackBerry Administration Service pool for the BlackBerry Administration Service and the BlackBerry Web Desktop Manager. You can provide your organization's administrators and BlackBerry device users with URLs that include the specific pool names. • You can provide administrators and users in your organization's environment with URLs that include the FQDNs of the computers that you installed the BlackBerry Administration Service or BlackBerry Web Desktop Manager on (for example, https:///webconsole/login or https:/// webdesktop/login). Creating a BlackBerry MDS Integration Service pool You can create a BlackBerry® MDS Integration Service pool using the setup application during the installation processes for the BlackBerry MDS Integration Service instances that you want to include in the pool. During the installation process for the first BlackBerry MDS Integration Service instance, you must type a unique FQDN or DNS name that identifies the pool. During the installation processes for the subsequent BlackBerry MDS Integration Service instances, you must select the existing pool name from the list so that you can add the instances to the pool. After you complete the installation processes, BlackBerry MDS Integration Service clients can access the BlackBerry MDS Integration Service instances in the pool using the unique DNS name. 26

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Creating a BlackBerry Administration Service pool using
DNS round robin that includes the BlackBerry Web Desktop
Manager
When you install the BlackBerry® Administration Service, BlackBerry® Web Desktop Manager, or both, the setup
application installs the BlackBerry Administration Service services automatically. The BlackBerry Administration
Service and BlackBerry Web Desktop Manager require the BlackBerry Administration Service services to run.
If you create a BlackBerry Administration Service pool using DNS round robin, you can install the BlackBerry
Administration Service and BlackBerry Web Desktop Manager on each computer in the pool or you can install the
BlackBerry Administration Service or BlackBerry Web Desktop Manager on some of the computers in the pool. If you
install the BlackBerry Administration Service and BlackBerry Web Desktop Manager on each computer in the pool,
you can use the pool name that you specified during the installation process in the URLs for the BlackBerry
Administration Service and BlackBerry Web Desktop Manager (for example, https://
<pool_name>
/webconsole/login
or https://
<pool_name>
/webdesktop/login).
If you do not install both components on each computer in the pool and you try to access one of the URLs using the
pool name, the web browser might display an HTTP 404 error message. The HTTP 404 error message occurs when
the web browser tries to connect to a computer in the pool that you did not install the component on that you are
trying to access. For example, you can install the BlackBerry Administration Service on two of the computers in the
pool and the BlackBerry Web Desktop Manager on two other computers in the pool.
To make sure that the web browser does not display HTTP 404 error messages, you can choose one of the following
options:
•
You can create separate pools within the BlackBerry Administration Service pool for the BlackBerry
Administration Service and the BlackBerry Web Desktop Manager. You can provide your organization's
administrators and BlackBerry device users with URLs that include the specific pool names.
•
You can provide administrators and users in your organization's environment with URLs that include the FQDNs
of the computers that you installed the BlackBerry Administration Service or BlackBerry Web Desktop Manager
on (for example, https://
<FQDN_of_computer>
/webconsole/login or https://
<FQDN_of_computer>
/
webdesktop/login).
Creating a BlackBerry MDS Integration Service pool
You can create a BlackBerry® MDS Integration Service pool using the setup application during the installation
processes for the BlackBerry MDS Integration Service instances that you want to include in the pool. During the
installation process for the first BlackBerry MDS Integration Service instance, you must type a unique FQDN or DNS
name that identifies the pool. During the installation processes for the subsequent BlackBerry MDS Integration Service
instances, you must select the existing pool name from the list so that you can add the instances to the pool. After
you complete the installation processes, BlackBerry MDS Integration Service clients can access the BlackBerry MDS
Integration Service instances in the pool using the unique DNS name.
Installation and Configuration Guide
Creating a BlackBerry Administration Service pool using DNS round robin that includes the
BlackBerry Web Desktop Manager
26