Blackberry PRD-10459-005 Configuration Guide - Page 44

Log in to the BlackBerry Administration Service for the first time

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Installation and Configuration Guide Log in to the BlackBerry Administration Service for the first time Administration Service instances to use TCP to communicate with each other. For example, if your organization uses a UDP peer-to-peer firewall filter, you must configure the BlackBerry Administration Service instances to communicate across network subnets. For more information, visit www.blackberry.com/support to read article KB19654. 1. On the computer that hosts a BlackBerry Administration Service instance, navigate to :\Program Files \Research In Motion\BlackBerry Enterprise Server\BAS\jboss\ejb\server\default\deploy. 2. In a text editor, open cluster-service.xml and ejb3-entity-cache-service.xml. 3. Follow the instructions in the files to configure TCP. 4. Save and close the files. 5. Navigate to :\Program Files\Research In Motion\BlackBerry Enterprise Server\BAS\server\default \deploy. 6. In a text editor, open bas-object-versioning-cache-service.xml and bas-clustered-cache-service.xml. 7. Follow the instructions in the files to configure TCP. 8. Save and close the files. 9. In the Windows® Services, restart the BlackBerry Administration Service services. Log in to the BlackBerry Administration Service for the first time To open the BlackBerry® Administration Service, you can use a browser on any computer that has access to the computer that hosts the BlackBerry Administration Service. Before you begin: To manage a BlackBerry device using the BlackBerry Administration Service while the BlackBerry device is connected to the computer, the browser must permit Microsoft® ActiveX® controls. 1. In the browser, type https:///webconsole/app, where is the name of the computer that hosts the BlackBerry Administration Service. 2. In the User name field, type admin. 3. In the Password field, type the password that you created during the installation process. 4. In the Log in using drop-down list, click BlackBerry Administration Service. 5. Click Log in. There is a problem with this website's security certificate Description The browser displays this error message when you try to navigate to the BlackBerry® Administration Service or BlackBerry Monitoring Service using Windows® Internet Explorer® version 7 or later. Possible solution 42

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Administration Service instances to use TCP to communicate with each other. For example, if your organization uses
a UDP peer-to-peer firewall filter, you must configure the BlackBerry Administration Service instances to
communicate across network subnets.
For more information, visit
www.blackberry.com/support
to read article KB19654.
1.
On the computer that hosts a BlackBerry Administration Service instance, navigate to
<drive>
:\Program Files
\Research In Motion\BlackBerry Enterprise Server\BAS\jboss\ejb\server\default\deploy.
2.
In a text editor, open
cluster-service.xml
and
ejb3-entity-cache-service.xml
.
3.
Follow the instructions in the files to configure TCP.
4.
Save and close the files.
5.
Navigate to
<drive>
:\Program Files\Research In Motion\BlackBerry Enterprise Server\BAS\server\default
\deploy.
6.
In a text editor, open
bas-object-versioning-cache-service.xml
and
bas-clustered-cache-service.xml
.
7.
Follow the instructions in the files to configure TCP.
8.
Save and close the files.
9.
In the Windows® Services, restart the BlackBerry Administration Service services.
Log in to the BlackBerry Administration Service for the first
time
To open the BlackBerry® Administration Service, you can use a browser on any computer that has access to the
computer that hosts the BlackBerry Administration Service.
Before you begin:
To manage a BlackBerry device using the BlackBerry Administration Service while the BlackBerry
device is connected to the computer, the browser must permit Microsoft® ActiveX® controls.
1.
In the browser, type
https://
<server_name>
/webconsole/app
, where
<server_name>
is the name of the
computer that hosts the BlackBerry Administration Service.
2.
In the
User name
field, type
admin
.
3.
In the
Password
field, type the password that you created during the installation process.
4.
In the
Log in using
drop-down list, click
BlackBerry Administration Service
.
5.
Click
Log in
.
There is a problem with this website's security certificate
Description
The browser displays this error message when you try to navigate to the BlackBerry® Administration Service or
BlackBerry Monitoring Service using Windows® Internet Explorer® version 7 or later.
Possible solution
Installation and Configuration Guide
Log in to the BlackBerry Administration Service for the first time
42