Blackberry PRD-07630-011 Monitoring Guide - Page 53

Monitoring Guide Configuring the BlackBerry Threshold Analysis Tool Locations and names of data attributes in the BlackBerry Monitoring Service console Names of data attributes that the BlackBerry Threshold Analysis Tool displays in the command prompt window and log file Synchronization Service > Database connection > Errors DCS_syncserver_databaseconn_connectionstats > errs Configuring the BlackBerry Threshold Analysis Tool When you run the BlackBerry® Threshold Analysis Tool, it uses default settings to create thresholds and rules. You can create a configuration file that the tool can use to create thresholds and rules using settings that you specify. In the configuration file, you can specify the activity levels of BlackBerry® Enterprise Server components that you want to identify as warning, error, or critical. You can also specify the amount of historical data that the tool uses to determine what the BlackBerry Monitoring Service considers normal and abnormal activity levels for the components. The configuration file is not installed during the BlackBerry Monitoring Service installation process. You must create a configuration file and specify the configuration file when you run the tool. Sample: BlackBerry Threshold Analysis Tool configuration file The BlackBerry® Threshold Analysis Tool configuration file contains parameters and values that specify how the BlackBerry Threshold Analysis Tool creates thresholds. You can save the configuration file on the computer that hosts the BlackBerry Monitoring Service, in the folder where the thresholdtool.exe file is located. By default, the location of the thresholdtool.exe file is :\Program Files\Research In Motion\BlackBerry Enterprise Server\Monitoring Service\tools. The configuration file must be a .txt file, and use ANSI® or UTF-8 encoding. To add comments to the configuration file, precede each comment with a number sign (#). You can type comments after the parameter and value on the same line, or on a new line. In the configuration file, the term data points refers to the amount of historical data that the BlackBerry Threshold Analysis Tool uses to create thresholds. The tool records the values of data attributes every 10 minutes, and stores the values in the BlackBerry Monitoring Service database. Each recorded value is a data point, and after 7 days, the tool accumulates 1008 data points for each data attribute. Sample: Configuration file with default values new proposed rules active = false previous proposed rules deleted = auto number of days to keep historical proposed rules = 30 critical trigger = 0.0% #the percentage symbol is optional error trigger = 0.0% warning trigger = 0.8% number of days in data point window = 30 minimum number of data points required to generate rule = 1000 maximum number of data points used to generate rule = 10000 Parameters 51