Blackberry PRD-07630-011 Monitoring Guide - Page 38

Monitoring Guide Messages in the messages area of the BlackBerry Monitoring Service console Messages in the messages area of the 7 BlackBerry Monitoring Service console Viewing messages The BlackBerry® Monitoring Service creates a message in the messages area of the BlackBerry Monitoring Service console when one of the following events occurs: • threshold goes into an alarm state • threshold goes into a pass state • BlackBerry Monitoring Service receives an SNMP trap message • BlackBerry Monitoring Service cannot connect to the BlackBerry Administration Service • BlackBerry® Enterprise Server instance fails over Each message in the messages area includes the date, time, and a short description of the event that occurred. View messages 1. In the BlackBerry® Monitoring Service console, on the Monitoring menu, click Messages. 2. Click the envelope icon beside the appropriate message. Delete messages 1. In the BlackBerry® Monitoring Service console, on the Monitoring menu, click Messages. 2. Perform one of the following actions: • To delete one message, click Delete beside the appropriate message. • To delete all of the messages, click Delete all messages. 36