Blackberry PRD-07630-011 Monitoring Guide - Page 28

Changing the order that rules appear in the BlackBerry Monitoring Service console

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Monitoring Guide Creating thresholds, rules, and alarms Task Steps Locate a rule for a data attribute of a. In the BlackBerry Monitoring Service console, on the Monitoring a BlackBerry device user. menu, expand Users. b. Click Monitor Users. c. Search for a user account. d. Click the display name for the user account. 2. On the tab for the data attribute you want to delete a rule for, click the data attribute. 3. In the Rule section, in the Actions column, click the trash can icon for the rule that you want to delete. 4. Click Yes - delete the rule. Changing the order that rules appear in the BlackBerry Monitoring Service console When you create multiple rules, the BlackBerry® Monitoring Service console lists the rules in the order that you create them. When the conditions of a rule are met, the BlackBerry Monitoring Service updates the alarm state of a threshold with the alarm severity of the first rule that you create for the threshold. For example, if the rule generates an alarm severity of warning, a yellow icon displays the alarm severity of warning in the BlackBerry Monitoring Service console and the BlackBerry Monitoring Service generates a warning alarm. If you create a second rule for a threshold with an alarm severity of critical, the BlackBerry Monitoring Service maintains the alarm severity of warning for the threshold. To update the threshold with the alarm severity of critical (a red icon) , you can reorder the rules manually so that the BlackBerry Monitoring Service processes the rule with the alarm severity of critical first. Change the order of rules for a threshold 1. Perform one of the following tasks: Task Steps Locate a threshold for a data attribute of a BlackBerry® Enterprise Server component. a. In the BlackBerry Monitoring Service console, on the Monitoring menu, expand BlackBerry solution topology > BlackBerry domain > Components. b. Expand a component. Locate a threshold for a data attribute of a BlackBerry device user. c. Click an instance of a component. a. In the BlackBerry Monitoring Service console, on the Monitoring menu, expand Users. b. Click Monitor Users. c. Search for a user account. d. Click the display name of the user account. 2. On the tab for the data attribute that you want to reorder rules for, click the data attribute. 26

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Task
Steps
Locate a rule for a data attribute of
a BlackBerry device user.
a.
In the BlackBerry Monitoring Service console, on the
Monitoring
menu, expand
Users
.
b.
Click
Monitor Users
.
c.
Search for a user account.
d.
Click the display name for the user account.
2.
On the tab for the data attribute you want to delete a rule for, click the data attribute.
3.
In the
Rule
section, in the
Actions
column, click the
trash can
icon for the rule that you want to delete.
4.
Click
Yes - delete the rule
.
Changing the order that rules appear in the BlackBerry Monitoring Service
console
When you create multiple rules, the BlackBerry® Monitoring Service console lists the rules in the order that you
create them.
When the conditions of a rule are met, the BlackBerry Monitoring Service updates the alarm state of a threshold
with the alarm severity of the first rule that you create for the threshold. For example, if the rule generates an alarm
severity of warning, a yellow icon displays the alarm severity of warning in the BlackBerry Monitoring Service console
and the BlackBerry Monitoring Service generates a warning alarm. If you create a second rule for a threshold with
an alarm severity of critical, the BlackBerry Monitoring Service maintains the alarm severity of warning for the
threshold. To update the threshold with the alarm severity of critical (a red icon) , you can reorder the rules manually
so that the BlackBerry Monitoring Service processes the rule with the alarm severity of critical first.
Change the order of rules for a threshold
1.
Perform one of the following tasks:
Task
Steps
Locate a threshold for a data
attribute of a BlackBerry®
Enterprise Server component.
a.
In the BlackBerry Monitoring Service console, on the
Monitoring
menu, expand
BlackBerry solution topology > BlackBerry domain
> Components
.
b.
Expand a component.
c.
Click an instance of a component.
Locate a threshold for a data
attribute of a BlackBerry device
user.
a.
In the BlackBerry Monitoring Service console, on the
Monitoring
menu, expand
Users
.
b.
Click
Monitor Users
.
c.
Search for a user account.
d.
Click the display name of the user account.
2.
On the tab for the data attribute that you want to reorder rules for, click the data attribute.
Monitoring Guide
Creating thresholds, rules, and alarms
26