Blackberry PRD-07630-011 Monitoring Guide - Page 10

Monitoring Guide Web address and user roles for the BlackBerry Monitoring Service console Role Security Administrator Enterprise Administrator Monitoring System Administrator Monitoring View Administrator Permission performs all actions in the BlackBerry Administration Service console and BlackBerry Monitoring Service console views but cannot change BlackBerry device user accounts and performs all other actions in the BlackBerry Administration Service console and BlackBerry Monitoring Service console performs all actions in the BlackBerry Monitoring Service console performs the following actions: • views the BlackBerry solution topology, including servers and BlackBerry Enterprise Server components • views configuration settings • views thresholds • searches for BlackBerry device user accounts • views statistics for BlackBerry device user accounts • generates reports • creates charts • views alarms in the alarm panel • views messages in the messages area cannot perform the following actions: • start or stop monitoring a server • create or change thresholds • save or delete reports • clear, suspend, or resume alarms • delete messages from the messages area • create or change maintenance windows • create or change contacts • configure notifications for SNMP trap messages Best practice: Creating administrator accounts that can access the BlackBerry Monitoring Service console Best practice Create a group so that you can assign access to the BlackBerry® Monitoring Service console to administrator accounts. Description Consider the following guidelines: 8