Blackberry PRD-10459-016 Administration Guide - Page 364
Steps, MailStore, RestartOnCrash, Value data, PolicyServer, SyncServer
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Administration Guide How the BlackBerry Controller monitors the BlackBerry Enterprise Server components Task Change how the BlackBerry Controller restarts the BlackBerry Mail Store Service. Change how the BlackBerry Controller restarts the BlackBerry Policy Service. Change how the BlackBerry Controller restarts the BlackBerry Synchronization Service. Steps • To prevent the BlackBerry Controller from restarting the BlackBerry Router if the service stops responding, type 0. • To permit the BlackBerry Controller to restart the BlackBerry Router if the service stops responding, type 1. a. Navigate to BlackBerry Enterprise Server. b. Click MailStore. c. Double-click the DWORD value that is named RestartOnCrash. d. In the Value data field, perform one of the following actions: • To prevent the BlackBerry Controller from restarting the BlackBerry Mail Store Service if the service stops responding, type 0. • To permit the BlackBerry Controller to restart the BlackBerry Mail Store Service if the service stops responding, type 1. a. Navigate to BlackBerry Enterprise Server. b. Click PolicyServer. c. Double-click the DWORD value that is named RestartOnCrash. d. In the Value data field, perform one of the following actions: • To prevent the BlackBerry Controller from restarting the BlackBerry Policy Service if the service stops responding, type 0. • To permit the BlackBerry Controller to restart the BlackBerry Policy Service if the service stops responding, type 1. a. Navigate to BlackBerry Enterprise Server. b. Click SyncServer. c. Double-click the DWORD value that is named RestartOnCrash. d. In the Value data field, perform one of the following actions: • To prevent the BlackBerry Controller from restarting the BlackBerry Synchronization Service if the service stops responding, type 0. • To permit the BlackBerry Controller to restart the BlackBerry Synchronization Service if the service stops responding, type 1. 4. Click OK. 362
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