Blackberry PRD-10459-016 Administration Guide - Page 288

Administration Guide Managing message forwarding 7. In the Device services list, click Turn off redirection for selected devices. Turn off email message forwarding to a user account You can temporarily stop the BlackBerry® Enterprise Server from forwarding email messages to a BlackBerry device (for example, if a user is out of a wireless coverage area and does not want to receive email messages during that time). When you turn off message forwarding for a user account, the user can send email messages from the BlackBerry device, but cannot receive email messages. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 4. Click Edit user. 5. In the Messaging configuration section, click Default configuration. 6. In the Email services settings section, on the Redirect to BlackBerry device drop-down list, click No. 7. Click Continue to user information edit. 8. Click Save all. After you finish: The user can turn on message forwarding on the BlackBerry device manually. Turn off synchronization for email messages sent from a BlackBerry device If you do not want a user's email application to receive a copy of email messages that the user sends from the BlackBerry® device, you can turn off synchronization for email messages that the user sends from the BlackBerry device. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 4. In the search results, click the name of the user account. 5. Click Edit user. 6. In the Messaging configuration section, click Default configuration. 7. On the Services tab, in the Email services settings section, in the Save copy in sent folder drop-down list, click No. 8. Click Continue to user information edit. 9. Click Save all. 286