Blackberry PRD-10459-016 Administration Guide - Page 33

Administration Guide Creating roles Permission name Security role Enterprise role View BlackBerry X Monitoring Service information Edit BlackBerry X Monitoring Service settings Import new users X X Import or export users X X Import user updates X X Import or export email X X message filters for a user Export asset summary X X data Add or remove to user X X configuration Delete all device data and X X remove device Delete only the X X organization data and remove device Senior Helpdesk role X X X X Junior Helpdesk role X X Server only User only role role X X X X X X X X Creating roles You can create roles for administrator accounts so that administrators in your organization can perform specific tasks and view specific information in the BlackBerry® Administration Service, BlackBerry Monitoring Service, and BlackBerry® Web Desktop Manager. For example, you can create a role that has all permissions turned off by default and you can customize the role by turning on specific permissions. You can also create a role that is based on a preconfigured role and customize the role that you create. Create a role You can create a role for an administrator account if existing roles do not fulfill the criteria that your organization specified for the type of administrator account that you want to create. It is worthy to note that by default, when a new role is created all permissions for that role are turned off. 1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand Role. 2. Click Create a role. 3. Type a name and description for the role. 4. Click Save. 31