Blackberry PRD-10459-016 Administration Guide - Page 248

Administration Guide Managing user accounts 8. In the Search for users > User criteria section, type the display name for the user account. 9. Click the display name for the user account. 10. In the Status list, click Delete user. Update a user account manually 1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 4. In the search results, click the display name for the user account. 5. In the Status list, click Reload user. Add an administrator role to a user account 1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 4. In the search results, click the display name for the user account. 5. Click Edit user. 6. On the Roles tab, in the Available roles list, click the role that you want to assign to the user account. 7. Click Add. 8. Click Save all. Update the contact list manually You can update the contact list in the BlackBerry® Configuration Database so that you can include any organizational changes or updates in the contact list. The amount of time that the BlackBerry Mail Store Service requires to update the contact list depends on the contact list size. 1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view. 2. Click Email. 3. Click Refresh available user list from company directory. Resend service books to a BlackBerry device 1. In the BlackBerry® Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Manage users. 3. Search for a user account. 246