Blackberry PRD-10459-016 Administration Guide - Page 301

Monitor email messages that users send from BlackBerry devices

Page 301 highlights

Administration Guide Monitor email messages that users send from BlackBerry devices 2. Click the instance that you want to change. 3. Click Edit instance. 4. On the Messaging tab, in the Messaging options section, perform any of the following actions: • To turn off disclaimers that appear before the body of the message, in the Prepended disclaimer conflict rule field, in the drop-down list, click Disable all disclaimer text. • To turn off disclaimers that appear after the user signature, in the Appended disclaimer conflict rule field, in the drop-down list, click Disable all disclaimer text. 5. Click Save all. Monitor email messages that users send from BlackBerry devices To monitor the content of email messages that users send from their BlackBerry® devices, you can BCC specific email addresses on the email messages. You can BCC the email addresses of all of the users that you assign to a BlackBerry Messaging Agent. When you automatically BCC email addresses on messages, the BCC field of the original message is populated, so the message sender is aware that the message is BCCed. 1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Email. 2. Click the instance that you want to change. 3. Click Edit instance. 4. On the Messaging tab, in the Auto BCC email address section, perform one of the following tasks: Task Add email addresses manually. Add email addresses from the address book. Steps In the Auto BCC email address field, type the email addresses. a. Click Select from mail address list. b. Search for one or more users. c. In the search results, select one or more user accounts. d. Click Continue. 5. Click the Add icon. 6. Repeat steps 4 and 5 for each email address that you want to add. 7. Click Save all. 299

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2.
Click the instance that you want to change.
3.
Click
Edit instance
.
4.
On the
Messaging tab
, in the
Messaging options
section, perform any of the following actions:
To turn off disclaimers that appear before the body of the message, in the
Prepended disclaimer conflict rule
field, in the drop-down list, click
Disable all disclaimer text
.
To turn off disclaimers that appear after the user signature, in the
Appended disclaimer conflict rule
field,
in the drop-down list, click
Disable all disclaimer text
.
5.
Click
Save all
.
Monitor email messages that users send from BlackBerry
devices
To monitor the content of email messages that users send from their BlackBerry® devices, you can BCC specific email
addresses on the email messages. You can BCC the email addresses of all of the users that you assign to a BlackBerry
Messaging Agent. When you automatically BCC email addresses on messages, the BCC field of the original message
is populated, so the message sender is aware that the message is BCCed.
1.
In the BlackBerry Administration Service, on the
Servers and components
menu, expand
BlackBerry Solution
topology > BlackBerry Domain > Component view > Email
.
2.
Click the instance that you want to change.
3.
Click
Edit instance
.
4.
On the
Messaging
tab, in the
Auto BCC email address
section, perform one of the following tasks:
Task
Steps
Add email addresses manually.
In the
Auto BCC email address
field, type the email
addresses.
Add email addresses from the address book.
a.
Click
Select from mail address list
.
b.
Search for one or more users.
c.
In the search results, select one or more user
accounts.
d.
Click
Continue
.
5.
Click the
Add
icon.
6.
Repeat steps 4 and 5 for each email address that you want to add.
7.
Click
Save all
.
Administration Guide
Monitor email messages that users send from BlackBerry devices
299