Blackberry PRD-10459-016 Administration Guide - Page 357
Configuring BlackBerry Policy Service throttling for application polling
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Administration Guide Configuring BlackBerry Policy Service throttling Configuring BlackBerry Policy Service throttling for application polling The BlackBerry® Policy Service performs application polling to verify when it must send applications to all BlackBerry devices that are associated with the BlackBerry® Enterprise Server instance that the BlackBerry Policy Service runs on. You can configure BlackBerry Policy Service throttling on a BlackBerry Enterprise Server instance to limit the database usage of the BlackBerry Policy Service when it sends applications to devices. If you do not configure throttling, the BlackBerry Policy Service tries to process tasks as fast as the server permits, which might result in an unexpected increase in CPU usage and database usage. If you configure throttling, the BlackBerry Policy Service sends applications to devices using the same method that it uses to throttle IT policies and service books. Configure BlackBerry Policy Service throttling for application polling 1. Copy the BlackBerry® Enterprise Server installation file to a computer that hosts the primary BlackBerry Enterprise Server instance. 2. Extract the contents to a folder on the computer. 3. At the command prompt, navigate to \tools. 4. Perform one of the following actions: • To configure the BlackBerry Policy Service to send applications using the same method that it uses to throttle IT policies and service books, type traittool -global -trait PolicyThrottlingAppPush -set true. • To configure the BlackBerry Policy Service to not send applications using throttling, and to process the requests as quickly as possible, type traittool -global -trait PolicyThrottlingAppPush -set false. The default value is false. 5. Press ENTER. Delete a BlackBerry Policy Service throttling setting 1. Copy the BlackBerry® Enterprise Server installation files to a computer that hosts a BlackBerry Enterprise Server instance. 2. Extract the contents to a folder on the computer. 3. At the command prompt, navigate to the Tools folder where the TraitTool.exe file is located. 4. Type traittool -global -trait -erase, where is the configuration that you want to delete. 5. Press ENTER. Example: Deleting a BlackBerry Policy Service throttling setting If you want to delete the maximum number of IT policies and service books that all BlackBerry Policy Service instances can send to BlackBerry devices each minute, type traittool -global -trait PolicyThrottlingMaxDomainJobs -erase. 355
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