Blackberry PRD-10459-016 Administration Guide - Page 184

Administration Guide Extension plug-ins for processing messages After you finish: • Restart the BlackBerry Enterprise Server. • Add the extension plug-in to a BlackBerry Messaging Agent. Related topics Restarting BlackBerry Enterprise Server components, 330 Add an extension plug-in to a BlackBerry Messaging Agent Before you begin: Install an extension plug-in application on the computer that hosts the BlackBerry® Enterprise Server. 1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Email. 2. Click the instance that you want to change. 3. Click Edit instance. 4. On the Extension plug-ins tab, in the Extension plug-in name field, type the name of the extension plug-in that you want to add. 5. Click the Add icon. 6. Repeat steps 4 and 5 for each extension plug-in that you want to add. 7. If necessary, click the Up and Down icons to set the order that the BlackBerry Messaging Agent uses the extension plug-ins to process email messages in. 8. Click Save all. Change how a BlackBerry Messaging Agent uses extension plug-ins The BlackBerry® Messaging Agent uses a BlackBerry® Enterprise Server extension process to load extension plug-ins to process email messages. If you do not add an extension plug-in to the BlackBerry Administration Service, and you install the extension plug-in application on the computer that hosts the BlackBerry Enterprise Server, the extension plug-in is loaded directly by the BlackBerry Messaging Agentinstead of the extension process. To stabilize and manage your organization's messaging environment, you can change how the BlackBerry Controller starts extension processes. For example, you can configure the BlackBerry Controller to start one extension process for all extension plug-ins, or you can configure the BlackBerry Controller to start separate extension processes for each extensionplug in. 1. In the BlackBerry Administration Service, on the Servers and components menu, expand BlackBerry Solution topology > BlackBerry Domain > Component view > Email. 2. Click the instance that you want to change. 3. Click Edit instance. 4. On the Extension plug-ins tab, in the Extension mode section, in the Extension mode drop-down list, perform one of the following actions: • To configure the BlackBerry Controller to start a single extension process that loads all extension plug-ins for all BlackBerry Messaging Agent instances, click single. 182