Blackberry PRD-10459-016 User Guide - Page 86

Administration Guide Configuring user accounts 8. Click Add. 9. To select an activation option, perform one of the following actions: Option Step Specify an activation password for the user account. 1. Click Create a user with activation password. 2. In the Set activation password, section, type and confirm an activation password. The password must not contain special characters. Some BlackBerry devices do not support special characters and do not unlock when a user types a password that contains special characters. 3. In the Password expiration (hours) field, type the amount of time, in hours, that you want to elapse before the activation password expires. 4. Click Create user. Generate an activation password Click Create a user with generated activation password. for the user account automatically. Activate the user account without Click Create a user without activation password. using an activation password. Related information Assigning BlackBerry devices to users, 91 Managing user accounts, 288 Create a user account that is not in the contact list in the BlackBerry Configuration Database You can create a user account for a user even if the did not yet synchronize the contact information for the user account to the BlackBerry Configuration Database. If the BlackBerry Mail Store Service did not synchronize the contact information and you create a user account, the BlackBerry Administration Service does not display the user account in the search results. 1. In the BlackBerry Administration Service, on the BlackBerry solution management menu, expand User. 2. Click Create a user. 3. Search for a user account. 4. Click Add user from company directory. 5. In the Email address field, type the email address, in SMTP format, of the user account that you want to add. 6. Click Find user in company directory. 7. Click Save user to available user list and Create BlackBerry Enabled User. 86