Blackberry PRD-10459-016 User Guide - Page 3

Contents

Page 3 highlights

Contents 1 Overview: BlackBerry Enterprise Server 21 Document revision history ...21 Getting started in your BlackBerry Enterprise Server environment 22 2 Log in to the BlackBerry Administration Service for the first time 26 There is a problem with this website's security certificate 26 This connection is untrusted ...27 3 Creating administrator accounts ...29 Administrative roles and permissions ...29 Preconfigured administrative roles ...29 Creating roles ...34 Create a role ...34 Create a role based on an existing role ...35 Create an administrator account ...35 Add an administrator account to a group ...36 Specify an email address for the BlackBerry Administration Service 37 Permit an administrator to log in to the BlackBerry Administration Service using a messaging server account 37 Assign a BlackBerry device to an administrator account ...38 4 Using an IT policy to manage BlackBerry Enterprise Solution security 39 Using IT policy rules to manage BlackBerry Enterprise Solution security 39 Preconfigured IT policies ...40 Default values for preconfigured IT policies ...41 Creating and importing IT policies ...44 Create an IT policy ...44 Create an IT policy based on an existing IT policy ...45 Import IT policy data ...45 Import IT policy rules from an IT policy pack ...46 Change the value for an IT policy rule ...46 Assign an IT policy to a group ...47 Assign an IT policy to a user account ...47 Sending an IT policy over the wireless network ...48 Resend an IT policy to a BlackBerry device manually 48 Resend an IT policy to a BlackBerry device automatically 48 Assigning IT policies and resolving IT policy conflicts ...49 Option 1: Applying one IT policy to each user account 50 Option 2: Applying multiple IT policies to each user account 51

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Contents
1
Overview: BlackBerry Enterprise Server
.........................................................................................
21
Document revision history
................................................................................................................................................
21
Getting started in your BlackBerry Enterprise Server environment
.....................................................................................
22
2
Log in to the BlackBerry Administration Service for the first time
....................................................
26
There is a problem with this website's security certificate
..................................................................................................
26
This connection is untrusted
.............................................................................................................................................
27
3
Creating administrator accounts
....................................................................................................
29
Administrative roles and permissions
................................................................................................................................
29
Preconfigured administrative roles
.............................................................................................................................
29
Creating roles
...................................................................................................................................................................
34
Create a role
..............................................................................................................................................................
34
Create a role based on an existing role
........................................................................................................................
35
Create an administrator account
.......................................................................................................................................
35
Add an administrator account to a group
..........................................................................................................................
36
Specify an email address for the BlackBerry Administration Service
..................................................................................
37
Permit an administrator to log in to the BlackBerry Administration Service using a messaging server account
....................
37
Assign a BlackBerry device to an administrator account
....................................................................................................
38
4
Using an IT policy to manage BlackBerry Enterprise Solution security
............................................
39
Using IT policy rules to manage BlackBerry Enterprise Solution security
............................................................................
39
Preconfigured IT policies
..................................................................................................................................................
40
Default values for preconfigured IT policies
................................................................................................................
41
Creating and importing IT policies
.....................................................................................................................................
44
Create an IT policy
.....................................................................................................................................................
44
Create an IT policy based on an existing IT policy
........................................................................................................
45
Import IT policy data
..................................................................................................................................................
45
Import IT policy rules from an IT policy pack
...............................................................................................................
46
Change the value for an IT policy rule
................................................................................................................................
46
Assign an IT policy to a group
............................................................................................................................................
47
Assign an IT policy to a user account
.................................................................................................................................
47
Sending an IT policy over the wireless network
..................................................................................................................
48
Resend an IT policy to a BlackBerry device manually
..................................................................................................
48
Resend an IT policy to a BlackBerry device automatically
...........................................................................................
48
Assigning IT policies and resolving IT policy conflicts
.........................................................................................................
49
Option 1: Applying one IT policy to each user account
................................................................................................
50
Option 2: Applying multiple IT policies to each user account
.......................................................................................
51