Blackberry PRD-10459-016 User Guide - Page 5
Configuring user accounts, Assigning BlackBerry devices to users - 104
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Configuring the BlackBerry Administration Service to authenticate with a proxy server 77 Configuring multiple BlackBerry Enterprise Server instances to use the same BlackBerry Enterprise Server component ..... 79 Configure multiple BlackBerry Enterprise Server instances to use the same BlackBerry MDS Connection Service ........ 79 Configure multiple BlackBerry Enterprise Server instances to use the same BlackBerry Collaboration Service 80 Configuring support for Unicode languages ...80 Configure support for Unicode languages ...80 Change the character encoding that the BlackBerry Enterprise Server uses to send Unicode messages 81 Configure support for Unicode text in calendars on BlackBerry devices in a Microsoft Exchange environment 82 7 Configuring user accounts ...84 Creating user groups ...84 Create a group to manage similar user accounts ...84 Add user accounts to a group ...84 Adding a user account to the BlackBerry Enterprise Server 85 Add a user account ...85 Create a user account that is not in the contact list in the BlackBerry Configuration Database 86 Export a list of user accounts ...87 Importing a list of user accounts to a BlackBerry Enterprise Server 87 8 Assigning BlackBerry devices to users 91 Preparing to distribute a BlackBerry device ...91 Change how the BlackBerry Enterprise Server downloads a user's existing email messages onto the BlackBerry device ...91 Prevent the BlackBerry Enterprise Server from synchronizing existing email messages onto a BlackBerry device ........ 92 Assigning BlackBerry devices to user accounts ...92 Option 1: Activate a BlackBerry device using the BlackBerry Administration Service 93 Option 2: Activating a BlackBerry device over the wireless network 94 Option 3: Activating BlackBerry devices over the LAN 97 Option 4: Activating BlackBerry devices using the BlackBerry Web Desktop Manager 98 Option 5: Activating BlackBerry devices over an enterprise Wi-Fi network 98 9 Configuring BlackBerry Enterprise Server high availability 101 Check the health of a BlackBerry Enterprise Server ...101 Availability state and failover status of the BlackBerry Enterprise Server 101 How the BlackBerry Enterprise Server uses health parameters 102 Defining when failover occurs ...102 Changing the promotion threshold and failover threshold 104 Change the promotion threshold and failover threshold and the order of the health parameters 104 Changing when automatic failover occurs by customizing the health parameters for user accounts and messaging servers ...106 Prerequisites: Configuring the BlackBerry Enterprise Server pair to fail over automatically 108 Configure the BlackBerry Enterprise Server to fail over automatically 108 Monitoring the BlackBerry Enterprise Server for an automatic failover event 109
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