HP Jet Fusion 300 User Guide

HP Jet Fusion 300 Manual

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  • HP Jet Fusion 300 | User Guide - Page 1
    HP Jet Fusion 340 3D Printer HP Jet Fusion 540 3D Printer Product Documentation User Guide SUMMARY
  • HP Jet Fusion 300 | User Guide - Page 2
    accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Safety notice Read and follow the operating and safety instructions before turning on the
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    Table of contents 1 Welcome to your MJF system ...1 Documentation ...1 Product usage requirements...1 MJF technology...2 Usage recommendations...2 2 Safety precautions...5 Introduction...5 General safety guidelines ...5 Final parts/builds...6 Explosion hazard...6 Electrical shock hazard...7 Heat
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    and printed parts ...62 11 Print ...63 Indemnity to HP for 3D parts printed by the printer...63 Cancel a troubleshooting...91 15 Maintenance ...93 Safety precautions ...93 General cleaning instructions 111 Clean the inside of the viewing window (500 series only)...113 Clean the build-chamber front
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    optimization ...157 General advice ...157 18 Ordering information and end-of-life recommendations...159 19 System errors...161 20 When you need help ...163 Request support...163 Customer Self-Repair ...163 Service information...164 21 Accessibility ...165 Front panel ...165 Index ...167 v
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    vi
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    supplementing the user guide ● Legal information ● Limited warranty Product usage requirements The products, services, and consumables are subject to the following additional terms: ● The customer agrees to use only HP Branded Consumables and HP Certified Materials in the 3D HP printer product, and
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    HP Multi Jet Fusion technology offers control over part and material properties and speed advantages beyond those found in other 3D printing technologies. The HP MJF printing process begins by depositing a thin layer of material in the printer's work area. Next, the carriage containing an HP
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    . 4. Printing with voxel-level control: Just tap Start to start building parts with extreme dimensional accuracy and fine detail, thanks to HP's unique multi-agent printing process. 5. Automated material management: Unused material is automatically reclaimed and stored to be reused in the next
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    4 Chapter 1 Welcome to your MJF system
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    the printer, read the following safety precautions and operating instructions to make sure you can use it safely. branch circuit breakers located in the building's Power Distribution Unit (PDU), and call your support representative (see When you need help on page 163) in any of the following cases
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    warning labels. Use HP-certified and HP-branded material and agents printer. If the problem persists, contact your support representative. The print-production any servicing yourself, unless specifically recommended in the user-maintenance instructions or in published user-repair instructions that
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    the Safety Data Sheets at http://www.hp.com/go/msds for adequate handling and Power Distribution Unit (PDU) before servicing. The printer must be connected to In that case, follow the instructions strictly. ● Do not remove within the system. Call your support representative (see When you need help
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    the printer. HP recommends wearing safety temperatures. Call your support representative if the fuses detailed in the site preparation guide. ● Do not insert objects servicing. Suitable materials for fire-fighting include carbon dioxide, water spray, dry chemicals, or foam. CAUTION: Do not use a jet
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    /go/msds Use HP-certified material and agents only. Do not use unauthorized third-party material or third-party agents. WARNING! Hazardous substances could be released when processing material. To avoid this risk, please follow the instructions recommended in the Site Preparation Guide's "Ducts and
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    information can be found in the site preparation guide. Sound pressure level The HP VCVRA-1804 maximum A-weighted sound pressure level over part retrieval Wear heat-resistant gloves when retrieving 3D printed parts manually. Safety gloves are also recommended when retrieving 3D printed parts after
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    used in this manual to ensure the proper use of the printer and to prevent it from being damaged. Follow the instructions marked with these of the printer that remain energized may represent a hazard during servicing. Before servicing, turn off the printer using the Branch Circuit Breakers located
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    Explanation Risk of burns. Let the printer cool down before accessing internal parts. Wear heat-resistant gloves when retrieving parts, either through manual extraction or after material reclamation. The parts may be very hot. You are required to wear gloves when handling material cartridges, agents
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    (ElectroStatic Discharges), flames, and sparks. Do not smoke nearby. Disposal as per local laws. Electric shock hazard. Disconnect power before servicing. Heating modules and electrical cabinets operate at hazardous voltage. Hazardous moving parts. Keep away from moving fan blades. Risk of trapped
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    Table 2-1 Warning labels (continued) Label Explanation Do not disconnect the hoses during the purging process. Emergency stop button There is a red emergency stop button on top of the printer, beside the front panel. If an emergency occurs, simply push the emergency stop button to stop all
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    3 Main components Printer 1. Rearm button 2. Emergency stop button 3. Front panel 4. Status beacon (500 series only) 5. Air intake filter (behind the printer) 6. Agent cartridges 7. Alignment plate Main components 15
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    Material door 2. Fusing lamp 3. Recoating roller and cover 4. Fusing carriage (C1) 5. Build platform and build chamber 6. Top cover and viewing window (500 series only) 7. Print carriage (C2) 8. Printhead cleaning roll (under the print carriage) 9. Agent door Front panel The front panel is a touch
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    The front panel gives you complete control of your printer: from the front panel, you can view information about the device, change device settings, monitor device status, and perform tasks such as supplies replacement and printhead alignment. The front panel displays alerts (warning and error
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    an action is taking place. In the status center, you can see the status of the printer, and access various controls and alerts. Status beacon (500 series only) The printer has a beacon strip across the top cover; it gives a summary of the printer and job status, which can be seen from
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    loudspeaker. Select Off, Low, or High. ● Time zone to view or set the printer's time zone. ● Printer logs to request detailed troubleshooting information about system errors, system warnings, printheads, or agents. ● Restore factory settings to restore the printer settings to their original values
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    from: ● http://www.hp.com/go/SmartStream3DCommandCenter/software ● http://www.hp.com/go/SmartStream3DCommandCenter/manuals ● http://www.hp.com/go/SmartStream3DCommandCenter/support For more information about the Command Center, see the HP SmartStream 3D Command Center User Guide. 20 Chapter 3 Main
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    from: ● http://www.hp.com/go/SmartStream3DBuildManager/software ● http://www.hp.com/go/SmartStream3DBuildManager/manuals ● http://www.hp.com/go/SmartStream3DBuildManager/support For more information about the Build Manager, see the HP SmartStream 3D Build Manager User Guide. HP SmartStream 3D Build
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    22 Chapter 3 Main components
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    4 Power on and off NOTICE: Operate the printer only within the specified ranges of operating temperature and humidity (see the site preparation guide). If the printer or supplies are exposed to conditions outside the environmental operating range, wait at least 12 hours for everything to reach
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    5. When requested, press the blue rearm button beside the front panel, at the front left of the printer. This enables all of the printer's high-power subsystems. 6. Wait for the front panel to indicate that the printer is ready. This can take several minutes. When initialization is complete, the
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    Leave the main power switch on at all times, unless you intend to move the printer. If you plan to leave the printer unattended for more than 2 weeks, set it to away mode. Away mode If you plan to leave the printer unattended for more than 2 weeks, select Away mode from the maintenance menu under
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    1. Select Unlock Printer from the front panel, then exit the Utilities menu. 2. Go to Settings. From the Maintenance menu, select Part troubleshooting > Print-quality diagnostic. 3. Print the Diagnostic Page and use it as a reference. 26 Chapter 4 Power on and off
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    done on diagnostic areas A & D primarily. If needed, recovery routines are available in the same Part troubleshooting menu. Please follow the Printhead Troubleshooting Guide instructions, available in HP 3D Center by PrintOS Knowledge zone. NOTE: After long periods of idle time, the material system
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    28 Chapter 4 Power on and off
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    of interruptions. THE CUSTOMER AGREES THAT FAILURE TO MAINTAIN THE PRODUCT'S CONNECTION TO THE HP CLOUD AS SPECIFIED IN THE SITE PREPARATION GUIDE WILL RESULT IN LIMITED OR NO PRODUCT FUNCTIONALITY AND LIMITED SERVICE LEVEL. HP products may collect the customer machine data. The customer grants
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    gateway. ● DNS configuration method: Whether DNS servers should be assigned by DHCP service or manually. ● Primary and secondary DNS servers: The IP addresses of the DNS servers. Link speed The embedded network controller supports connection to IEEE 802.3 10Base-T Ethernet, IEEE 802.3u 100Base­ TX
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    through different software applications. For example, the first design may be done in a CAD program, while the job preparation will be handled in HP SmartStream 3D Build Manager. If required, the printed part can be scanned in 3D and compared with the original design. Minimum specification for parts
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    at 1 mm thickness 0.5 mm (0.02 in) 6 pt (2.1 mm) (0.083 in) 0.5 mm (0.02 in) Minimum slit between walls 0.5 mm (0.02 in) ● Engraving. Multi Jet Fusion technology allows you to print letters and drawings with a very high resolution and definition. For the best possible output, any text, number
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    ● Solid part or structural fill. Multi Jet Fusion allows you to print topology-optimized, generative designs or even small lattice structures. This kind of design helps to reduce the weight of the part
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    mm for short walls oriented in the XY plane, and 0.5 mm for short walls oriented in the Z plane. For parts with a high aspect ratio (>10:1), HP recommends increasing the wall thickness, or adding ribs or fillets to reinforce the part. Very thick walls can accumulate heat and cause spot shrinkage in
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    large surface areas where the assembled features will fit together should have a larger gap to ensure sufficient material escape paths. Consider this example using the HP Keychain part: Here is a cross-section of said part: Minimum specification for parts 35
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    - The inner circle with the HP logo will rotate freely after bead blasting although the clearance is quite low (less than 0.7 mm). This is because there is a small surface area of "
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    area between faces with 0.531 mm clearance: ● Hollow closed geometries. Multi Jet Fusion is a process in which the parts are built by selectively fusing the desired holes is 5 mm; preferably larger, for ease of cleaning. HP recommends including at least two holes. Minimum specification for parts 37
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    with Multi Jet Fusion by splitting them into different parts. They can then be joined together by glueing, welding, or by pin inserts. If you plan to glue parts together, HP recommends including interlocking features such as those shown in the pictures below: as a guide
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    four different file formats: ● 3MF NOTE: 3MF is the preferred file format for HP SmartStream 3D Build Manager. ● VRML 2 (.wrl) ● OBJ ● STL When saving the number of triangles, the number and level of details, and so on. HP does not recommend working with files of more than 4 GB-beyond that size, the
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    SolidWorks recommended export settings Recommended export format: 3MF (.3mf) Solid Edge recommended export settings Recommended export format: 3MF (.3mf) 40 Chapter 6 Design and printing guidelines
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    Creo Elements recommended export settings Recommended export format: VRML (.wrl) Tesselation problems These are some common problems that you could experience during tessellation/exporting your files: ● Too many or too few triangles Too many triangles are difficult to process and, when a certain
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    File-repairing software ● Magics - Materialise ● Autodesk Netfabb ● HP SmartStream 3D Build Manager Common errors Some common errors that cause CAD software; or, if that is not available, in Magics, Netfabb, or HP Smartstream 3D Build Manager. If these files are not fixed before attempting to build
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    ● Holes in parts ● Flipped-direction triangles ● Tiny shells Repairing files 43
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    SmartStream 3D Build Manager The HP SmartStream 3D Build Manager must be used to send jobs to print. Therefore, after files are exported, either from your CAD, graphic arts, or separate
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    quality, see the Part Quality Tips & Tricks document in 3D Center Knowledge Zone. Build packing basic guidelines Below are some basic guidelines that HP recommends when packing parts in a build to print. This can be considered a good starting point, but more information on job packing best practices
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    Note that once a setting is selected it becomes the default and must be unselected for the subsequent job. Print mode comparison Why would you use the Color Balanced print mode? ● If the job has both color and mono parts ● Yields higher part strength than the Color Cosmetic mode ● If color is used
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    cooling profile Why would you use Natural cooling? ● Allows for parts to be cooled as long as desired ● Parts can be extracted manually at minimum contact temperatures ● Provides a long annealing time, which minimizes warpage ● Helps you to avoid damaging delicate features during extraction ● For
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    48 Chapter 7 Prepare a job
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    8 Send a job Use appropriate software to send the job to the printer, such as the HP SmartStream 3D Build Manager (see the HP SmartStream 3D Build Manager User Guide). Other software programs that have the capability to send a job to the printer include Autodesk Netfabb and Materialise Magics. Send
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    50 Chapter 8 Send a job
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    of the required and recommended tasks to ready your printer. To print the job, address any issues on the list by following the front-panel instructions. Once you have completed all the tasks on the list, the printer will run Select a job 51
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    a second check to ensure it is ready to print the job. If there are any additional issues, the front panel will again provide instructions. 4. The printer starts the printing process. Wait until the printer tells you that the process is complete. 52 Chapter 9 Select a job
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    clean ● Doors closed If the printer finds any problem, it may ask you to contact your support representative for assistance. Agents The printer uses three types printer. Cartridges using a non-HP chip will not work. For more information, see http://www.hp.com/go/learnaboutsupplies. ● This printer
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    may affect the warranty on your printheads. ● Ready: The cartridge is ready. ● Altered cartridge: The cartridge is unknown or altered. ● Non-HP agent detected: The cartridge contains non-HP agent. NOTE: The level of each agent shown on the front panel is an estimate. LEDs ● White: If the light is on
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    5. Old agent cartridges can be recycled through HP's Planet Partners Program, where available. Visit http://www.hp.com/recycle/ for more information. Where the program is not available, dispose of the cartridges according to local regulations. 6. Follow the instructions on the new agent cartridge to
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    you hear a click. 8. Close the agent door. 9. Tap Finish and Check on the front panel. TIP: If the new agent fails to work, see Agent troubleshooting on page 72. Material The printer uses a mixture of fresh and reusable material-the configuration for PA12 material is 20% fresh, 80% reusable. The
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    80% reusable material. However, when submitting a job through HP SmartStream 3D Build Manager, you can select your preferred mix ratio. When a job is selected to print, the correct levels of both fresh and reusable material can be added through guided workflows on the front panel before the start of
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    Replace a material cartridge A cartridge should be removed and replaced when indicated in the front panel, and by the wayfinding LED above or below the cartridge. CAUTION: Cartridge removal must be initiated from the front panel. The cartridges are physically latched to the printer; do not try to
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    to cartridge specifications. Before use, a cartridge should be kept at the printer's environmental conditions for at least 2 days. CAUTION: HP recommends storing only capped cartridges. Storing an opened cartridge containing material can render the material unusable and cause safety hazards, such as
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    uncontrolled conditions can affect the functionality of the printer or severely damage it. Placing the cap back on the cartridge is necessary for storage to prevent material from spilling; if excess material is lost, the cartridge may not be recognized by the printer because it is considered to have
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    3. Open the tank cover. 4. Add distilled or deionized water to the tank until it reaches the full line. 5. Wipe up any excess water or splashes with a clean cloth or towel before closing the cover. 6. Close the tank cover. Distilled or deionized water 61
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    which to dispose of waste. Also check with your local plastics recycler, as some printed parts may be appropriate for municipal recycling streams. Where appropriate, HP recommends that the parts be marked with the applicable plastic marking code according to ISO 11469 to encourage recycling
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    the 3D printed parts. The customer shall defend, indemnify, and hold harmless HP from all third-party claims, losses, liabilities, costs, damages, judgments, awards , sale, marketing, or possession of the 3D printed parts. HP shall provide prompt notification of the claim and cooperation with the
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    ● Job name ● Layers printed and layers in total ● Parts printed and parts in total ● Height printed and total height ● Material type The front panel gives you three ways to monitor your job during printing: ● Layer view, available only during printing ● Isometric view, available in all phases ●
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    the tabs, swipe in the view area to move between views. Check status remotely You can check the job status from the Command Center. HP SmartStream 3D Command Center on page 20 Possible errors while printing ● Print failed ● Cooling failed ● Annealing failed IMPORTANT: If the air intake filter door
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    to part. ● Natural Cooling: The build naturally cools without initiating automatic material reclamation. After a safe temperature is reached, the parts can be manually retrieved if they are thought to be too delicate for the auto extraction process. Mix ratios: ● The minimum fresh material mix is 20
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    end of printing, a cooling period is required. After cooling, unused build material will be reclaimed automatically unless previously disabled within HP SmartStream 3D Build Manager. Light vibration and airflow will remove unused build material for later reuse. Following material reclamation, the
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    4. For optimal part quality, remove each part with all attached material. Do not allow any excess material to fall back into the build chamber. CAUTION: Do not brush or forcibly scrape loose material attached to the parts back into the build chamber. 5. Continue until all parts are retrieved from
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    an abrasive material to the part in order to remove the attached material. HP recommends blasting parts with glass beads of diameter 210-297 µm (50-70 , bonding, sealing ● Drilling, tapping ● Plating Contact your service representative to discuss solutions for your specific needs. Consult your
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    70 Chapter 13 Post-processing
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    Manually HP Cloud via HP SmartStream 3D Command Center, a warning will appear on the front panel. If this problem persists, you may be unable to send new jobs to print. Please run the diagnostics explained in the network troubleshooting guide. If you cannot find this guide, contact your support
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    guide. Start-up issues The printer has three status lights (LEDs) beside the network connector that indicate the start-up status. These LEDs can help the remote support blank, call your support representative and describe the status of these three LEDs. Agent troubleshooting Procedure 1. Check that
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    left out of the machine, the workflow will fail. 8. If the problem still remains, call your support representative. Print a Detailing Agent Plot 1. From Control Panel, choose Setting > Maintenance > Part troubleshooting > Print detailing agent plot: 2. Press Move Platform to begin: Print a Detailing
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    of nozzle out better, while the DA high flow rate plot tends to oversaturate. The second following picture shows a healthy DA plot: 74 Chapter 14 Troubleshooting
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    . 7. Ensure that you have inserted the cartridge correctly and fully. You should hear a click. 8. If the problem still remains, call your support representative. Printhead health troubleshooting Printhead Health Gauge front-panel messages You can check the Printhead Health Gauge for the status of
  • HP Jet Fusion 300 | User Guide - Page 82
    reset the Printhead Health Gauge: The Printhead Health Gauge has three levels: ● There is no problem with the printhead nozzles. ● The printhead has relatively few clogged nozzles. This is unlikely to Health Gauge status displays "Printhead is underperforming." 76 Chapter 14 Troubleshooting
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    Mono Pen or Color Pen. See the following for more details. ● Troubleshooting: If the status of the Printhead Health Gauge shows "Printhead is DA Nozzle Health, run the Nozzle Health Test from the Control Panel in Service Menu > 7.0 Drop Detect > 7.3 "Drop Detect Calibration and Nozzle Health
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    Health Test shows RA or OUT: Follow the Print Quality Troubleshooting Guide and Run Printhead Recovery Routines to recover the Printhead. 1. pen nozzle health). 3. Run Nozzle Health Test: From Control Panel, run Service Menu > 7.0 Drop Detect > 7.3 Drop Detect Calibration and Nozzle Health Test
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    ● RA or Out = "Underperforming" 1. There is no problem with Printhead Nozzles: The Nozzle Health Test shows OK in every zone. The Printhead Health Gauge will show "Printhead is performing as expected:" 2. Printhead has
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    Drop Detect Calibration Test can be accessed via the Service Assist menu. Procedure 1. From the Control Panel, run Service Menu > 7.0 Drop Detect > 7.3 Drop Detect Print Quality Diagnostic ● It is recommended to call HP Support to resolve this calibration error. 80 Chapter 14 Troubleshooting
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    4. After calibration, run the Nozzle Health Test on desired bar-Mono (D, BF, F) or Color (Y, M, C, K). ● Results of test are displayed as a table with 4 possible results: ● Results of "OK" and "MON" mean almost no nozzles, or only a few nozzles out, where part quality is unlikely to be affected. ●
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    by color nozzles being out, and always along the axis of the print carriage. Symptoms include color non-uniformity or completely missing color. Printhead troubleshooting Use these instructions to troubleshoot print quality defects observed on a Quality Diagnostic Page. Procedure 82 Chapter 14
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    1. When evaluating print defects on paper, always print the Quality Diagnostic Page under the Maintenance menu > Part troubleshooting > Print-quality diagnostic. 2. Press Move Platform to begin. 3. When the screen displays "Move complete," press Print: Procedure 83
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    the recommended actions and use the Diagnostic Page to compare before and after recommended actions. Table 14-2 Problems Problem descriptions Random white lines in Diagnostic A or D. See Random white lines on page 85. Agent 0085-0070-0001 & 0085-0071-0001 on page 86. 84 Chapter 14 Troubleshooting
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    page. See Staggered lines on page 87. Random white lines Table 14-3 Random white lines Problem description Lots of random missing nozzles, seen as white streaks in the area fill section repeatedly at the exact same location, then call HP support and describe repeated mixing. Random white lines 85
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    D defect sample: Large missing block Table 14-5 Problems Problem description Large missing block in section A or D Diagnostic persists after multiple recovery 2. Extended idle periods without using attempts, call HP Support. Away mode. 3. Part dragging/lifting, hits the printhead, then tears
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    2. If issue persists after multiple in perimeter vacuum, or other parts in attempts, call HP Support. chamber. Build chamber view showing part dragging: Staggered lines Table 14-7 Problem Problem description Staggered lines in Diagnostic B or C, consistent across the page Staggered lines in
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    's near empty. 3. In order to make sure the cleaning roll works properly, from the Maintenance menu, run Service assist > 6.0 Service Station > 6.1 Service Station Test. Confirm that the test passes. If any error codes are reported, troubleshoot those errors before continuing with your print quality
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    . Printhead alignment issues ● Alignment issues. If you notice alignment issues, you can print the quality diagnostic plot under Maintenance menu > Part troubleshooting > Print quality diagnostic to check the status of the printhead alignment. See Align the printheads on page 147. ● The front panel
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    the diagnostic package If you need the help of HP support, you may need to send the diagnostic package 1. Restart or rearm the printer to confirm the problem. 2. Collect the printer logs and escalate the problem for troubleshooting assistance. Also collect general information about what the printer
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    Water tank refill too slow troubleshooting The following steps provide the complete procedure for this topic. 1. If the filter appears clogged or flows very slowly, remove it by it back in the printer. You can use tap water to clean and rinse the filter. Water tank refill too slow troubleshooting 91
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    3. Snap it back in place. 92 Chapter 14 Troubleshooting
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    follow the safety precautions in this guide to make sure you use the risks to yourself and to others. General cleaning instructions For general cleaning, a lint-free cloth dampened cleaned part completely. Do not spray fluids directly on the HP product. Spray the fluid on the cloth used for
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    operations of various kinds How to order Contact your HP-authorized reseller Contact your HP-authorized reseller Kit contents NOTE: The contents of each kit may vary. Printer initial maintenance kit contents HP recommends purchasing this kit with your printer. Table 15-2 Printer
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    ● Lint-free cloth ● Distilled water ● Razor scraper Maintenance tools recommended but not provided 95
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    ● T20 screwdriver ● Soft brushes ● Metal picks for cleaning detailed parts 96 Chapter 15 Maintenance
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    ● Part cleaning basket for bead and air blasting small parts ● Bead and air blaster ● Explosion-protected vacuum cleaner, with nozzle accessories for general cleaning (large and small soft­ brush nozzles highly recommended) Maintenance tools recommended but not provided 97
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    description After every job Clean after each job using general cleaning instructions. Clean the print area on page 99 Wipe the recoating 114 Clean the scanner on page 114 Replace a fusing lamp on page 117 HP 3D 500/300 Series 2nd Gen Lamp Module Add or remove material (see Material on page 56
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    the print-area filter on page 140 Replace the air intake filter on page 143 Replace the printhead cap on page 146 Air-exhaust filter HP 3D400 Printhead Kit Print-area filter Air-intake filter Printhead cap Clean the print area Tools needed ● Explosion-protected vacuum cleaner with a soft brush
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    2. Use the explosion-protected vacuum cleaner with the soft brush nozzle to clean all exposed areas of the print area, build chamber, curtain, and optical sensors to the right of the build chamber. CAUTION: Be careful when cleaning the curtain at the back of the print area: pressing too hard with
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    5. Move the print carriage back to its home position. 6. Move the fusing carriage to the right and lift up the front panel. 7. Vacuum all exposed surfaces, including the left wall and build-chamber filter cover. Clean the print area 101
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    8. Lower the front panel, and move the fusing carriage back to its original position. 9. Vacuum the underside of the top cover. 10. 500 series only: If the window is not clean, wipe inside the window with an antistatic alcohol wipe. 11. Close the top cover. 102 Chapter 15 Maintenance
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    12. Vacuum the exterior of the printer, including the areas around the front panel. 13. Dispose of the contents of the vacuum cleaner according to local regulations. Wipe the recoating roller You should wear gloves throughout this procedure to avoid contaminating the roller. Tools needed ● Gloves ●
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    3. Move the fusing carriage to the center of the print area. 4. Locate the metal roller underneath the left side of the fusing carriage. 5. Clean the roller with a lint-free cloth. NOTE: If the roller is contaminated with grease or oil, you may need to use an antistatic alcohol wipe. 6. Rotate the
  • HP Jet Fusion 300 | User Guide - Page 111
    1. When prompted by the front panel, open the top cover. For better access, you can move the front-panel arm. 2. Pull the fusing carriage from the left of the build chamber to the center. Scrape and wipe the fusing lamp 105
  • HP Jet Fusion 300 | User Guide - Page 112
    3. Inspect the top and sides of the fusing carriage. If you see any material there, use an explosion-protected vacuum cleaner to remove it. 4. Pull the lamp release handle to disengage the lamp module from the printer. 5. Lift the lamp handle and rotate the lamp to the left, then push to lock it
  • HP Jet Fusion 300 | User Guide - Page 113
    6. Use a glass scraper with a metal razor to scrape any fused material from the fusing lamp glass. 7. Use an antistatic alcohol wipe to finish cleaning the fusing lamp. 8. Pull the lamp to release it from its locked cleaning position, then rotate the lamp back to the right. 9. Push the lamp release
  • HP Jet Fusion 300 | User Guide - Page 114
    10. Close the top cover. 11. On the front panel, tap Finish to complete the process. Vacuum the air exhaust filter compartment Tools needed ● Explosion-protected vacuum cleaner with a soft brush nozzle ● Nitrile gloves and mask (required) 1. Open the agent door. 108 Chapter 15 Maintenance
  • HP Jet Fusion 300 | User Guide - Page 115
    2. Open drawer B5 by pulling the handle. 3. Unlatch and lift the lid to access the filter. 4. Remove the filter. Vacuum the air exhaust filter compartment 109
  • HP Jet Fusion 300 | User Guide - Page 116
    5. Vacuum any material in the compartment. 6. Vacuum any material from the bottom of the air exhaust filter. 7. Vacuum the interior of the lid. 110 Chapter 15 Maintenance
  • HP Jet Fusion 300 | User Guide - Page 117
    8. Push the handle down and make sure that the latch engages. 9. Push drawer B5 back in, and close the agent door. 10. Check that the LED has turned off. 11. Dispose of the contents of the vacuum cleaner according to local regulations. Vacuum the material reclamation sieve drawer Tools needed ●
  • HP Jet Fusion 300 | User Guide - Page 118
    2. Open the agent door. 3. Open drawer B2 halfway, about 25 cm (10 in), by pulling the handle. 112 Chapter 15 Maintenance
  • HP Jet Fusion 300 | User Guide - Page 119
    and OK to complete the process. 8. Dispose of the contents of the vacuum cleaner according to local regulations. Clean the inside of the viewing window (500 series only) Clean the inside of the viewing window
  • HP Jet Fusion 300 | User Guide - Page 120
    Tools needed ● Antistatic alcohol wipe or cloth dampened with alcohol ● Nitrile gloves (recommended) ▲ Wipe the inside of the window with an antistatic alcohol wipe, or with a cloth dampened with alcohol. CAUTION: Do not use any spray alcohol or solvent in the build chamber. CAUTION: Take care not
  • HP Jet Fusion 300 | User Guide - Page 121
    2. Push the scanner drawer (B4) to release and open it. 3. Open the scanner paper input and paper output trays. 4. Rotate open the scanner access bar by reaching under the center tab and pulling up on the textured surface underneath. Clean the scanner 115
  • HP Jet Fusion 300 | User Guide - Page 122
    5. Locate the white plastic strip and the scanner glass strip. The glass strip is located underneath the scanner access bar on the base of the scanner, between the rollers and the white plastic strip. 6. While holding the scanner access bar open, use a clean, lint-free cloth to press down firmly and
  • HP Jet Fusion 300 | User Guide - Page 123
    8. Close both paper trays. 9. Push the scanner drawer to close it. 10. Close the agent door. Replace a fusing lamp The front panel will tell you when a lamp needs to be replaced. Tools needed ● SKU 230U6A - Lamp Module ● T20 screwdriver Replace a fusing lamp 117
  • HP Jet Fusion 300 | User Guide - Page 124
    required) NOTE: If you receive an Incompatible lamp error, contact your service representative to order the latest version. 1. At the front panel, go to the Supplies tab, select the lamp, and tap Replace. The front panel displays a guide to the replacement process. 2. Open the top cover. 3. Move the
  • HP Jet Fusion 300 | User Guide - Page 125
    the lamp release handle, lift the module, then remove it from the printer. Used lamps can be recycled through HP's Planet Partners Program, where available. Visit http://www.hp.com/recycle/ for more information. Where the program is not available, dispose of the lamp according to local regulations
  • HP Jet Fusion 300 | User Guide - Page 126
    8. Holding the new lamp module, align it with the hinges on the fusing carriage. 9. Holding each hinge in place, use a T20 screwdriver to replace all four screws. 10. Pull the handle to unlock and rotate the lamp clockwise. 120 Chapter 15 Maintenance
  • HP Jet Fusion 300 | User Guide - Page 127
    11. Remove the tape and foam from the lamp and wipe any fingerprints off the glass. 12. Push the lever to secure the lamp. 13. Close the top cover. 14. The printer automatically locks the top cover, moves the fusing carriage to its original location, checks the new lamp status, and calibrates the
  • HP Jet Fusion 300 | User Guide - Page 128
    The cleaning roll is a roll of absorbent fabric used in the normal operation of the printer to wipe the printheads periodically: at the beginning and end of printing, while printing, on printhead check and clean, and so on. This helps the printheads to deliver agents continuously and maintain print
  • HP Jet Fusion 300 | User Guide - Page 129
    7. Remove the printhead cap by rotating it 20° and pulling it out. 8. Disengage the two latches to release the cleaning roll module. Replace the cleaning roll 123
  • HP Jet Fusion 300 | User Guide - Page 130
    9. Rotate the handle until it is vertical, then pull it upwards to remove the cleaning roll module from the printer. 10. Transfer the used roll module to a container or bag and dispose of it according to local regulations. 11. Vacuum the cavity with the explosion-protected vacuum cleaner, using a
  • HP Jet Fusion 300 | User Guide - Page 131
    14. Engage the two latches to secure the cleaning roll module. CAUTION: Ensure that the latches are pushed down as far as they will go. 15. Reinsert the printhead cap. See Replace the printhead cap on page 146. Replace the cleaning roll 125
  • HP Jet Fusion 300 | User Guide - Page 132
    16. Move the print carriage back to its original position. 17. Close the top cover. 18. Tap Finish and check on the front panel. The roll rotates, then the print carriage returns to its home position. 19. Open the top cover to check that two marks appear on the roll. Tap Two marks on the front panel
  • HP Jet Fusion 300 | User Guide - Page 133
    1. Open the agent door. 2. Check that the wayfinding LED is on, next to the access door to the material reclamation filter. Open the material reclamation filter by pushing the top left corner. 3. Unlock the latch, pull it up, then pull out the old filter. Replace the material reclamation filter 127
  • HP Jet Fusion 300 | User Guide - Page 134
    4. Remove the new filter from its packaging. 5. Insert the new filter into the slot. 6. Close the lid and latch it into place. 128 Chapter 15 Maintenance
  • HP Jet Fusion 300 | User Guide - Page 135
    7. Close the access door. 8. Check that the wayfinding LED beside the filter is now off. 9. Close the agent door. 10. Tap Finish and check and then OK on the front panel. 11. Dispose of the old filter according to local regulations. Replace the air exhaust filter The front panel notifies you when
  • HP Jet Fusion 300 | User Guide - Page 136
    3. Open the B5 drawer by pulling the handle. 4. Unlatch the lid and open the compartment. 5. Remove the old filter. 130 Chapter 15 Maintenance
  • HP Jet Fusion 300 | User Guide - Page 137
    6. Vacuum any material in the compartment. 7. Vacuum the interior of the lid. 8. Insert the new filter. Replace the air exhaust filter 131
  • HP Jet Fusion 300 | User Guide - Page 138
    9. Close and latch the lid. 10. Push the drawer back in. 11. Check that the air exhaust compartment LED is now off. 12. Close the agent door. 13. Tap Finish and check on the front panel. 14. Dispose of the old filter according to local regulations. Replace a printhead 132 Chapter 15 Maintenance
  • HP Jet Fusion 300 | User Guide - Page 139
    agent among its consumables. ● Ready: The printhead is working normally. Tools needed ● HP 3D400 Printhead Kit ● Gloves (required) ● T20 screwdriver ● Lint-free cloth NOTE: Printhead replacement is guided by the front panel, which will show you how to replace the printhead. The steps described below
  • HP Jet Fusion 300 | User Guide - Page 140
    3. From the Printhead detailed information screen, tap Replace to be guided through the procedure. NOTE: You may be prompted to replace agents before proceeding. 4. Close the top cover to permits checks to be done. 5. When the
  • HP Jet Fusion 300 | User Guide - Page 141
    10. Place the alignment plate on the build platform and then the priming tray on top of the alignment plate. Make sure the priming tray nests into place on the alignment plate by matching the feet on the bottom of the tray to the cutouts on the alignment plate. CAUTION: Do not place the alignment
  • HP Jet Fusion 300 | User Guide - Page 142
    13. Use a screwdriver to loosen the six screws to remove the cover from the carriage, and carefully set aside the carriage cover. 14. Release both clips, and lift the print-bar cover over the carriage. It will magnetically stay in place. 15. Loosen the two thumb screws at each end of the printhead
  • HP Jet Fusion 300 | User Guide - Page 143
    16. Carefully pull up the handle to remove the printhead, and place it on a flat surface with the nozzles facing up or to the side. 17. Make sure there are no obstacles and no material in the way of installing the new printhead. Vacuum the inside of the carriage if necessary. 18. Remove the
  • HP Jet Fusion 300 | User Guide - Page 144
    21. Orient and align the new printhead, then insert it into place, using the center post to guide the printhead. Ensure that all edges of the printhead lie flush with the carriage housing. 22. Push down and firmly tighten both thumb screws. 23.
  • HP Jet Fusion 300 | User Guide - Page 145
    front panel; when the priming tray is detected, tap Prime. Priming will take about 20 minutes. 26. If you have replaced two printheads, follow the instructions on the front panel to prime the second printhead. You do not need to replace the priming tray with a new one in order to do
  • HP Jet Fusion 300 | User Guide - Page 146
    27. When priming is complete, open the top cover, carefully remove the used priming tray, and leave the alignment plate in the build chamber, for use during the printhead alignment process. 28. Place the used priming tray in the bag in which it came, and dispose of it according to local regulations.
  • HP Jet Fusion 300 | User Guide - Page 147
    3. Pull the fusing carriage over the build chamber. 4. Lift up the front panel. 5. Locate the print-area filter on the left. Replace the print-area filter 141
  • HP Jet Fusion 300 | User Guide - Page 148
    6. Disengage the latch on top of the filter. 7. Remove the old filter. 8. Insert the new filter, ensuring that the blue line on the filter is facing the interior of the print area. 142 Chapter 15 Maintenance
  • HP Jet Fusion 300 | User Guide - Page 149
    9. Close the cover and reengage the latch. 10. Lower the front panel. 11. Optionally, move the fusing carriage back to its home position. 12. Close the top cover. The carriage automatically returns to its home position, if it is not already there. 13. Tap Finish and check on the front panel. 14.
  • HP Jet Fusion 300 | User Guide - Page 150
    The front panel notifies you when the air intake filter needs to be replaced. Follow the steps on the front panel. CAUTION: Do not open the air intake filter door while printing. Tools needed ● SKU 8WA27A - Air Inlet Filter ● Nitrile gloves (required) 1. Tap Replace air intake filter on the front
  • HP Jet Fusion 300 | User Guide - Page 151
    4. Insert the new filter. The arrows on it should be pointing towards the printer. 5. Close the filter cover and the access door (which clicks into place). Replace the air intake filter 145
  • HP Jet Fusion 300 | User Guide - Page 152
    6. Tap Finish and check on the front panel. 7. Dispose of the used filter according to local regulations. Replace the printhead cap Tools needed ● Nitrile gloves (required) 1. Move the print carriage over the build chamber. 2. Remove the printhead cap. 146 Chapter 15 Maintenance
  • HP Jet Fusion 300 | User Guide - Page 153
    print carriage back to the right. 5. Close the top cover. 6. Dispose of the old printhead cap according to local regulations. Align the printheads HP recommends printhead alignment in these situations: ● After replacing or reseating a printhead ● After a printhead crash Align the printheads 147
  • HP Jet Fusion 300 | User Guide - Page 154
    ● When there are print-quality problems that could be caused by printhead misalignment Tools needed ● Nitrile gloves (required) ● Eight sheets of plain white, A4- or US-Letter-sized paper 1. If you
  • HP Jet Fusion 300 | User Guide - Page 155
    alignment plate on the build platform and push it down as far as it will go. The HP logo on the plate should be facing up on the left of the build build chamber. 6. Select paper on top of the alignment plate, using the guides at the upper right corner for correct placement. Align the printheads 149
  • HP Jet Fusion 300 | User Guide - Page 156
    8. Close the top cover and tap Print on the front panel to print a test page. 9. Open the top cover. 10. Remove the printed test page. 11. Check the printed test page. Lines on the test pages should be straight and continuous; otherwise, action may be needed. 12. Load another sheet of paper on top
  • HP Jet Fusion 300 | User Guide - Page 157
    14. Open the top cover and remove the alignment page. 15. Push the cover of scanner drawer B4 to release and open the drawer. NOTE: HP recommends cleaning the scanner before using it. Make sure there is no material on the scanner glass. See Clean the scanner on page 114. 16.
  • HP Jet Fusion 300 | User Guide - Page 158
    17. Load the first alignment page face-down on the scanner input tray. When paper is detected, the paper LED turns on. 18. Tap Scan on the front panel. 19. Repeat this process for all eight alignment pages. 152 Chapter 15 Maintenance
  • HP Jet Fusion 300 | User Guide - Page 159
    20. When the last page has been scanned, remove all alignment pages and close the paper trays. 21. Push in the scanner drawer to close it. 22. Load another sheet of paper onto the alignment plate. 23. Close the top cover and tap Print. Align the printheads 153
  • HP Jet Fusion 300 | User Guide - Page 160
    second test page is printed to confirm printhead alignment. Lines on the test pages should be straight, continuous, and the same color. Otherwise, further troubleshooting may be required. 25. Remove the alignment plate, and store it inside the agent door. 26. Close the agent door. 27. Close the top
  • HP Jet Fusion 300 | User Guide - Page 161
    be damaged during transportation: special transportation features and tools are needed. Do not move the printer for any purpose without service assistance. Additional packing precautions and installation calibrations are required for significant displacements of the printer. Before turning off the
  • HP Jet Fusion 300 | User Guide - Page 162
    156 Chapter 16 Move or store the printer
  • HP Jet Fusion 300 | User Guide - Page 163
    ://www.hp.com/go/jetfusion340/support/ or http://www.hp.com/go/jetfusion540/support/ The following procedures may help to solve some print-quality issues, see specific print-quality issues for details if the issue is detected: ● Align the printheads on page 147 ● Printhead troubleshooting on page
  • HP Jet Fusion 300 | User Guide - Page 164
    158 Chapter 17 Print-quality optimization
  • HP Jet Fusion 300 | User Guide - Page 165
    part numbers, at the time of writing. Contact your support representative and check that what you want is available in HP 3D400 Air Inlet Filter Dispose1 8WA28A HP 3D400 Print Area Filter Dispose1 8WA29A HP 3D400 Air Exhaust Filter Dispose1 230U6A HP 3D 500/300 Series 2nd Gen Lamp Module HP
  • HP Jet Fusion 300 | User Guide - Page 166
    160 Chapter 18 Ordering information and end-of-life recommendations
  • HP Jet Fusion 300 | User Guide - Page 167
    . When the printer starts, it can diagnose the issue better and may be able to fix it automatically. If the problem persists after restarting, contact your support representative and be ready to give the numerical code from the error message. If the error message contains some other recommended
  • HP Jet Fusion 300 | User Guide - Page 168
    162 Chapter 19 System errors
  • HP Jet Fusion 300 | User Guide - Page 169
    this is not the case, contact HP Support on the Web: ● http://www.hp.com/go/jetfusion340/support/ or http://www.hp.com/go/jetfusion540/support/ Before calling your support representative, prepare for the call as follows: ● Review the troubleshooting suggestions in this guide. ● Review your software
  • HP Jet Fusion 300 | User Guide - Page 170
    Service information The Command Center can produce on request a list of many aspects of the printer's current status, some of which may be useful to a service engineer trying to fix a problem. 164 Chapter 20 When you need help
  • HP Jet Fusion 300 | User Guide - Page 171
    21 Accessibility Front panel on page 16 Front panel If required, the front-panel display brightness and the loudspeaker volume can be changed. Change system options on page 19 Accessibility 165
  • HP Jet Fusion 300 | User Guide - Page 172
    166 Chapter 21 Accessibility
  • HP Jet Fusion 300 | User Guide - Page 173
    in 20 M maintenance 93 kits 94 schedule 98 tools 94 manuals 1 material 56 material reclamation filter replace 126 material reclamation sieve drawer clean 111 mix ratio 57 MJF technology 2 Multi Jet Fusion 2 N network troubleshooting 71 networking 29 O options, system 19 order supplies
  • HP Jet Fusion 300 | User Guide - Page 174
    precautions 5 scanner clean 114 service information 164 SmartStream 3D Build Manager 21, 44 Command Center 20 software 20 start-up troubleshooting 72 status beacon 18 status center 18 support 163 system options 19 T tesselation problems 41 troubleshooting 71 V ventilation 9 viewing
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HP Jet Fusion 340 3D Printer
HP Jet Fusion 540 3D Printer
Product Documentation
User Guide
SUMMARY