Epson SureLab D3000 Administrator Guide - Page 48

Problems with Color Calibration, Error Messages

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Settings/Maintenance Problems with Color Calibration Symptom Cannot print a correction chart. Print is not enabled. A color measurement error occurs. The maintenance utility closes during color measuring due to an error. Error Messages - " Operation failed." "Failed to calibrate. Color measurement finished. Do you want to continue? " When using [i1Pro]: "Failed to calibrate. Color measurement finished. Do you want to continue? " When using [i1Pro]: "×" or "!" is displayed. When using [i1iSis]: "Invalid color chart or the color chart was not printed correctly." When using [i1Pro]: "×" or "!" is displayed. "×" or "!" is displayed. " Operation failed." - - What to do Has paper with a paper width of less than 8 inches been set? Set the correct paper type and width. Does the connected spectrometer match the selected spectrometer? Select the correct spectrometer. When using [i1Pro] and performing color measurement for a white calibration tile, is the spectrometer installed correctly on the base plate? Install the spectrometer correctly on the base plate, and then perform color measurement for the white calibration tile again. Did the spectrometer perform a quick, rough scan while performing color measurement in [i1Pro]? Make sure the spectrometer performs a slow and thorough scan when measuring color. Has a correction chart with a different Color Chart ID been loaded? Load the correction chart with the correct Color Chart ID. Is the correction chart loaded correctly? Load the correction chart correctly, and then perform color management again. Is the print quality of the correction chart too low, or is it soiled? Perform Head Cleaning, reprint the correction chart, and then perform color measuring again. Is the PC connected to the spectrometer correctly? Check the connection between the spectrometer and the PC, and then perform color measuring again. Were the correction charts overlapping during the drying process? The color tone for the overlapping sections may change while drying, and calibration may not be performed correctly. Print the correction charts again. Did the spectrometer perform a quick, rough scan while performing color measurement in [i1Pro]? Restart the printer and the PC, and then perform color measuring again. Make sure the spectrometer performs a slow and thorough scan when measuring color. 48

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Settings/Maintenance
48
Problems with Color Calibration
Symptom
Error Messages
What to do
Cannot print a correction
chart.
Print is not enabled.
-
Has paper with a paper width of less than 8 inches been set?
Set the correct paper type and width.
A color measurement
error occurs.
" Operation failed."
"Failed to calibrate. Color
measurement finished. Do
you want to continue? "
Does the connected spectrometer match the selected
spectrometer?
Select the correct spectrometer.
When using [i1Pro]:
"Failed to calibrate. Color
measurement finished. Do
you want to continue? "
When using [i1Pro] and performing color measurement for a
white calibration tile, is the spectrometer installed correctly
on the base plate?
Install the spectrometer correctly on the base plate, and then
perform color measurement for the white calibration tile again.
When using [i1Pro]:
“×” or “!” is displayed.
Did the spectrometer perform a quick, rough scan while
performing color measurement in [i1Pro]?
Make sure the spectrometer performs a slow and thorough scan
when measuring color.
When using [i1iSis]:
"Invalid color chart or the
color chart was not
printed correctly."
When using [i1Pro]:
“×” or “!” is displayed.
Has a correction chart with a different Color Chart ID been
loaded?
Load the correction chart with the correct Color Chart ID.
Is the correction chart loaded correctly?
Load the correction chart correctly, and then perform color
management again.
Is the print quality of the correction chart too low, or is it
soiled?
Perform Head Cleaning, reprint the correction chart, and then
perform color measuring again.
“×” or “!” is displayed.
" Operation failed."
Is the PC connected to the spectrometer correctly?
Check the connection between the spectrometer and the PC, and
then perform color measuring again.
-
Were the correction charts overlapping during the drying
process?
The color tone for the overlapping sections may change while
drying, and calibration may not be performed correctly.
Print the correction charts again.
The maintenance utility
closes during color
measuring due to an error.
-
Did the spectrometer perform a quick, rough scan while
performing color measurement in [i1Pro]?
Restart the printer and the PC, and then perform color measuring
again.
Make sure the spectrometer performs a slow and thorough scan
when measuring color.