Blackberry PRD-07630-054 Resource Kit - Page 64
One or more user accounts do not have a Destination Server set, Troubleshooting preview errors
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Installation and Administration Guide Troubleshooting One or more user accounts do not have a Destination Server set Description This message appears if you did not select a destination BlackBerry Enterprise Server for one or more user accounts in the User Manifest Configuration window. Possible solution For more information about configuring the settings for user accounts that you want to move, see Configure the default settings that apply to specific user accounts. Troubleshooting preview errors ERROR: Destination contains servers older than 5.0 Description This message appears if BlackBerry Enterprise Server 5.0.x and an earlier version of the BlackBerry Enterprise Server are both present in the destination MDM domain. Possible solution Upgrade all BlackBerry Enterprise Server instances in the destination MDM domain to 5.0 or later, and then run the BlackBerry Enterprise Transporter. Application error messages Failed to initialize database connection Description This message appears when the BlackBerry Enterprise Transporter cannot connect to the specified database, or the database is not a valid BlackBerry Configuration Database. 64