Blackberry PRD-07630-054 Resource Kit - Page 36

Moving user accounts to a destination BlackBerry Enterprise Server 4.1.4 to 4.1.7

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Installation and Administration Guide Premigration considerations Consideration Description The BlackBerry Enterprise Transporter does not support the version of the destination BlackBerry Enterprise Server. Upgrade the destination BlackBerry Enterprise Server to a version that the BlackBerry Enterprise Transporter supports. If devices use BlackBerry Device Software 4.0.0 to 4.0.1, consider the following information: Consideration IT policies might not be applied to BlackBerry devices. Description If the destination BlackBerry Configuration Database does not contain the optional ITPolicyKeyMapping table, the IT policies on the destination BlackBerry Enterprise Server are not applied to devices after you move the user accounts. Before you move the user accounts, update the BlackBerry Device Software on devices to 4.0.2 or later, or add the ITPolicyKeyMapping table to the destination BlackBerry Configuration Database. You can also run the BlackBerry Enterprise Transporter with the Ignore Warnings check box selected, and activate the user accounts again on the destination BlackBerry Enterprise Server if the IT policy is not applied to the devices. You are not required to permanently delete the data on the devices before you activate the user accounts again. Moving user accounts to a destination BlackBerry Enterprise Server 4.1.4 to 4.1.7 If you move user accounts to a destination BlackBerry Enterprise Server that is 4.1.4 to 4.1.7, consider the following information: Consideration Issues might occur if the user ID of a user account already exists on the destination BlackBerry Enterprise Server. Description If the user ID of a user account on the source BlackBerry Enterprise Server is the same as a user ID on the destination BlackBerry Enterprise Server, the user's BlackBerry device might not work as expected after you migrate the account. Before you move the user account, delete the user account from the source BlackBerry Enterprise Server, add it to the BlackBerry Enterprise Server again, and activate the BlackBerry device. If BlackBerry devices use BlackBerry Device Software version 4.5.0 or later or version 5.0 or later, and your organization's environment uses the BlackBerry Enterprise Server for IBM Lotus Domino, consider the following information: 36

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Consideration
Description
The BlackBerry Enterprise Transporter
does not support the version of the
destination BlackBerry Enterprise
Server.
Upgrade the destination BlackBerry Enterprise Server to a version that the
BlackBerry Enterprise Transporter supports.
If devices use BlackBerry Device Software 4.0.0 to 4.0.1, consider the following information:
Consideration
Description
IT policies might not be applied to
BlackBerry devices.
If the destination BlackBerry Configuration Database does not contain the
optional ITPolicyKeyMapping table, the IT policies on the destination BlackBerry
Enterprise Server are not applied to devices after you move the user accounts.
Before you move the user accounts, update the BlackBerry Device Software on
devices to 4.0.2 or later, or add the ITPolicyKeyMapping table to the destination
BlackBerry Configuration Database. You can also run the BlackBerry Enterprise
Transporter with the Ignore Warnings check box selected, and activate the user
accounts again on the destination BlackBerry Enterprise Server if the IT policy is
not applied to the devices. You are not required to permanently delete the data
on the devices before you activate the user accounts again.
Moving user accounts to a destination BlackBerry
Enterprise Server 4.1.4 to 4.1.7
If you move user accounts to a destination BlackBerry Enterprise Server that is 4.1.4 to 4.1.7, consider the following
information:
Consideration
Description
Issues might occur if the user ID of a
user account already exists on the
destination BlackBerry Enterprise
Server.
If the user ID of a user account on the source BlackBerry Enterprise Server is the
same as a user ID on the destination BlackBerry Enterprise Server, the user's
BlackBerry device might not work as expected after you migrate the account.
Before you move the user account, delete the user account from the source
BlackBerry Enterprise Server, add it to the BlackBerry Enterprise Server again,
and activate the BlackBerry device.
If BlackBerry devices use BlackBerry Device Software version 4.5.0 or later or version 5.0 or later, and your organization's
environment uses the BlackBerry Enterprise Server for IBM Lotus Domino, consider the following information:
Installation and Administration Guide
Premigration considerations
36