Blackberry PRD-07630-054 Resource Kit - Page 33

Moving user accounts to a destination BlackBerry Enterprise Server 4.0.7

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Installation and Administration Guide Premigration considerations Moving user accounts to a destination BlackBerry Enterprise Server 4.0.7 If you move user accounts to a destination BlackBerry Enterprise Server that is version 4.0.7, consider the following information: Consideration Issues might occur if the user ID of a user account already exists on the destination BlackBerry Enterprise Server. Description If the user ID of a user account on the source BlackBerry Enterprise Server is the same as a user ID on the destination BlackBerry Enterprise Server, the user's BlackBerry device might not work as expected after you migrate the account. Before you move the user account, delete the user account from the source BlackBerry Enterprise Server, add it to the BlackBerry Enterprise Server again, and activate the BlackBerry device. If the source BlackBerry Enterprise Server is 5.0 or later, consider the following information: Consideration Duplicate contact list entries might appear on BlackBerry devices. Description If organizer data synchronization is turned on for user accounts, and you try to move the user accounts to a destination BlackBerry Enterprise Server for IBM Lotus Domino, duplicate contact list entries might appear on devices. Permanently delete the data on the devices and activate the devices again. If the version of the source BlackBerry Enterprise Server for Microsoft Exchange is earlier than 5.0, consider the following information: Consideration Description The BlackBerry Enterprise Transporter In specific circumstances, if the version of the source BlackBerry Enterprise might require more time than expected Server for Microsoft Exchange is earlier than version 4.1 SP6 MR5, the to move user accounts to the BlackBerry Enterprise Transporter might require more time than expected to destination BlackBerry Enterprise move user accounts to the destination MDM domain. Before you try to move the Server for Microsoft Exchange. user accounts, upgrade the source BlackBerry Enterprise Server for Microsoft Exchange to version 4.1 SP6 MR5 or later. If your organization's environment uses the BlackBerry Enterprise Server for Novell GroupWise, consider the following information: Consideration Description The BlackBerry Enterprise Transporter Upgrade the destination BlackBerry Enterprise Server to a version that the does not support the version of the BlackBerry Enterprise Transporter supports. 33

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Moving user accounts to a destination BlackBerry
Enterprise Server 4.0.7
If you move user accounts to a destination BlackBerry Enterprise Server that is version 4.0.7, consider the following
information:
Consideration
Description
Issues might occur if the user ID of a
user account already exists on the
destination BlackBerry Enterprise
Server.
If the user ID of a user account on the source BlackBerry Enterprise Server is the
same as a user ID on the destination BlackBerry Enterprise Server, the user's
BlackBerry device might not work as expected after you migrate the account.
Before you move the user account, delete the user account from the source
BlackBerry Enterprise Server, add it to the BlackBerry Enterprise Server again,
and activate the BlackBerry device.
If the source BlackBerry Enterprise Server is 5.0 or later, consider the following information:
Consideration
Description
Duplicate contact list entries might
appear on BlackBerry devices.
If organizer data synchronization is turned on for user accounts, and you try to
move the user accounts to a destination BlackBerry Enterprise Server for IBM
Lotus Domino, duplicate contact list entries might appear on devices.
Permanently delete the data on the devices and activate the devices again.
If the version of the source BlackBerry Enterprise Server for Microsoft Exchange is earlier than 5.0, consider the following
information:
Consideration
Description
The BlackBerry Enterprise Transporter
might require more time than expected
to move user accounts to the
destination BlackBerry Enterprise
Server for Microsoft Exchange.
In specific circumstances, if the version of the source BlackBerry Enterprise
Server for Microsoft Exchange is earlier than version 4.1 SP6 MR5, the
BlackBerry Enterprise Transporter might require more time than expected to
move user accounts to the destination MDM domain. Before you try to move the
user accounts, upgrade the source BlackBerry Enterprise Server for Microsoft
Exchange to version 4.1 SP6 MR5 or later.
If your organization's environment uses the BlackBerry Enterprise Server for Novell GroupWise, consider the following
information:
Consideration
Description
The BlackBerry Enterprise Transporter
does not support the version of the
Upgrade the destination BlackBerry Enterprise Server to a version that the
BlackBerry Enterprise Transporter supports.
Installation and Administration Guide
Premigration considerations
33