Blackberry PRD-07630-054 Resource Kit - Page 62
Troubleshooting, Configuration errors and warnings
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Installation and Administration Guide Troubleshooting Troubleshooting 13 Configuration errors and warnings The BlackBerry Enterprise Transporter cannot connect to the BlackBerry Administration Service Possible cause If you configured Windows Internet Explorer to use a proxy server by default, the BlackBerry Enterprise Transporter might not be able to connect to the BlackBerry Administration Service. Possible solution To configure the BlackBerry Enterprise Transporter to override the proxy server that you configured, in the EnterpriseTransporter.exe.config file, add the following text inside the tags: Configuration file error Description This message appears when the BlackBerry Enterprise Transporter configuration file (EnterpriseTransporter.exe.config) contains invalid information. Possible solution Try performing the following actions: • Read the additional information that is displayed with the error message to determine the problem. 62