Blackberry PRD-07630-054 Resource Kit - Page 32
BlackBerry Enterprise Server, add it to the BlackBerry Enterprise Server again, Consideration
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Installation and Administration Guide Premigration considerations Consideration Description The BlackBerry Enterprise Transporter does not support the version of the destination BlackBerry Enterprise Server. Upgrade the destination BlackBerry Enterprise Server to a version that the BlackBerry Enterprise Transporter supports. Issues might occur if the user ID of a user account already exists on the destination BlackBerry Enterprise Server. If the user ID of a user account on the source BlackBerry Enterprise Server is the same as a user ID on the destination BlackBerry Enterprise Server, the user's BlackBerry device might not work as expected after you migrate the account. Before you move the user account, delete the user account from the source BlackBerry Enterprise Server, add it to the BlackBerry Enterprise Server again, and activate the BlackBerry device. If the source BlackBerry Enterprise Server is 5.0 or later, consider the following information: Consideration Description Duplicate contact list entries might appear on BlackBerry devices. If organizer data synchronization is turned on for user accounts, and you try to move the user accounts to a destination BlackBerry Enterprise Server for IBM Lotus Domino, duplicate contact list entries might appear on devices. Permanently delete the data on the devices and activate the devices again. The BlackBerry Enterprise Transporter does not support the version of the destination BlackBerry Enterprise Server. Upgrade the destination BlackBerry Enterprise Server to a version that the BlackBerry Enterprise Transporter supports. If the version of the source BlackBerry Enterprise Server for Microsoft Exchange is earlier than 5.0, consider the following information: Consideration Description The BlackBerry Enterprise Transporter In specific circumstances, if the version of the source BlackBerry Enterprise might require more time than expected Server for Microsoft Exchange is earlier than version 4.1 SP6 MR5, the to move user accounts to the BlackBerry Enterprise Transporter might require more time than expected to destination BlackBerry Enterprise move user accounts to the destination MDM domain. Before you try to move the Server for Microsoft Exchange. user accounts, upgrade the source BlackBerry Enterprise Server for Microsoft Exchange to version 4.1 SP6 MR5 or later. 32