Blackberry PRD-07630-054 Resource Kit - Page 54

Moving user accounts, Preview the migration process, Move user accounts to a different MDM domain

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Installation and Administration Guide Moving user accounts Moving user accounts 10 Preview the migration process Before you begin the migration process, you can preview the migration to help identify potential issues. Before you begin: Select the user accounts that you want to move. 1. In the BlackBerry Enterprise Transporter, in the Step 4: Preview section, click Preview. 2. On the Report tab, check for warning messages. 3. Resolve any issues. For more information about potential issues, see Troubleshooting preview errors and Troubleshooting migration errors. After you finish: To stop the preview, in the Step 4: Preview section, click Abort. Move user accounts to a different MDM domain To stop the migration process at any time, in the Step 5: Migration section, click Abort. When you click Abort, the BlackBerry Enterprise Transporter stops after it migrates the batch of user accounts that it is currently processing. Before you begin: • Before you use the BlackBerry Enterprise Transporter for the first time, log in to the BlackBerry Administration Service of the destination MDM domain and verify that you can create a user account, assign a BlackBerry device to the user account, and activate the device. • Preview the migration process and resolve any issues that are identified. • Verify that only one instance of the tool is running at a time. • If you plan to move the mailboxes that are associated with user accounts, move the mailboxes before you migrate the user accounts. • Move the user accounts when the associated devices are on, and are in a wireless coverage area. 54

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Moving user accounts
Preview the migration process
Before you begin the migration process, you can preview the migration to help identify potential issues.
Before you begin:
Select the user accounts that you want to move.
1.
In the BlackBerry Enterprise Transporter, in the
Step 4: Preview
section, click
Preview
.
2.
On the
Report
tab, check for warning messages.
3.
Resolve any issues. For more information about potential issues, see
Troubleshooting preview errors
and
Troubleshooting migration errors
.
After you finish:
To stop the preview, in the
Step 4: Preview
section, click
Abort
.
Move user accounts to a different MDM
domain
To stop the migration process at any time, in the Step 5: Migration section, click Abort. When you click Abort, the
BlackBerry Enterprise Transporter stops after it migrates the batch of user accounts that it is currently processing.
Before you begin:
•
Before you use the BlackBerry Enterprise Transporter for the first time, log in to the BlackBerry Administration Service
of the destination MDM domain and verify that you can create a user account, assign a BlackBerry device to the user
account, and activate the device.
•
Preview the migration process and resolve any issues that are identified.
•
Verify that only one instance of the tool is running at a time.
•
If you plan to move the mailboxes that are associated with user accounts, move the mailboxes before you migrate the
user accounts.
•
Move the user accounts when the associated devices are on, and are in a wireless coverage area.
10
Installation and Administration Guide
Moving user accounts
54