Adaptec 2930U User Guide - Page 40

Common Error Messages

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Troubleshooting Common Error Messages "Device connected, but not ready" The SCSI card received no answer when it requested data from an installed SCSI device. Make sure the drive is set to spin up when the power is turned on. (Refer to the device's documentation.) If you still have problems, you may have a bad drive. If you can still access your computer 1 Click Start, point to Programs>Accessories>System Tools, then click ScanDisk. 2 Click Start, then wait a few moments for results. "Start unit request failed" The SCSI card BIOS was unable to send a Start Unit Command to the peripheral. Run SCSISelect and disable the Send Start Unit Command for the peripheral. "Time-out failure during..." An unexpected time-out occurred. I Verify that the SCSI bus is properly terminated. I Verify that all cables are properly connected. I Disconnect the SCSI cables from the SCSI card and then start the computer. If the computer successfully restarts, one of the SCSI devices, cables, or terminators may be defective. "BIOS Not Installed" A non-bootable hard disk is attached and the BIOS is enabled. This is an informative message, not an error. This message will appear also if no boot device is attached. 5-4

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5-4
Troubleshooting
Common Error Messages
“Device connected, but not ready”
The SCSI card received no answer when it requested data from an
installed SCSI device.
Make sure the drive is set to spin up when the power is turned on.
(Refer to the device’s documentation.) If you still have problems,
you may have a bad drive. If you can still access your computer
1
Click
Start
, point to
Programs
>
Accessories
>
System Tools
, then
click
ScanDisk
.
2
Click
Start
, then wait a few moments for results.
“Start unit request failed”
The SCSI card BIOS was unable to send a Start Unit Command to
the peripheral.
Run SCSI
Select
and disable the Send Start Unit Command for the
peripheral.
“Time-out failure during...”
An unexpected time-out occurred.
■
Verify that the SCSI bus is properly terminated.
■
Verify that all cables are properly connected.
■
Disconnect the SCSI cables from the SCSI card and then start the
computer. If the computer successfully restarts, one of the SCSI
devices, cables, or terminators may be defective.
“BIOS Not Installed”
A non-bootable hard disk is attached and the BIOS is enabled. This
is an informative message, not an error. This message will appear
also if no boot device is attached.